{"id":6176,"date":"2006-12-18T07:16:39","date_gmt":"2006-12-17T23:16:39","guid":{"rendered":"http:\/\/www.dadicdk.com\/2006\/12\/18\/%e9%a2%86%e5%af%bc%e7%bb%9f%e5%be%a1-61\/"},"modified":"2006-12-18T07:16:39","modified_gmt":"2006-12-17T23:16:39","slug":"%e9%a2%86%e5%af%bc%e7%bb%9f%e5%be%a1-61","status":"publish","type":"post","link":"http:\/\/www.dadicdk.com\/?p=6176","title":{"rendered":"\u6210\u529f\u7684e\u6d41\u4f01\u4e1a"},"content":{"rendered":"<p><P><BR>1. \u4f01\u4e1a\u5728\u7ade\u4e89\u6218\u573a\u4e2d\u786e\u4fdd\u4f18\u52bf\u5730\u4f4d\u3001\u51fa\u5947\u5236\u80dc\u7684\u5fc5\u6210\u6cd5\u5219\uff1a<BR>&nbsp;&nbsp; a.\u4e3a\u4f60\u7684\u6218\u573a\u5212\u6e05\u754c\u9650<BR>&nbsp;&nbsp; b.\u9009\u62e9\u4f60\u7684\u654c\u4eba\uff0c\u800c\u975e\u8ba9\u4ed6\u9009\u62e9\u4f60<BR>&nbsp;&nbsp; c.\u7edd\u5bf9\u4e0d\u8981\u7ed9\u654c\u4eba\u4efb\u4f55\u5e87\u62a4<BR>&nbsp;&nbsp; d.\u7edd\u5bf9\u4e0d\u8981\u5728\u4e24\u5934\u540c\u65f6\u5f00\u542f\u6218\u4e89<BR>&nbsp;&nbsp; e.\u7edd\u5bf9\u4e0d\u8981\u53d1\u8d77\u6ca1\u6709\u610f\u4e49\u7684\u6218\u4e89<BR>&nbsp;&nbsp; f.\u7edd\u5bf9\u4e0d\u8981\u624b\u65e0\u5bf8\u94c1\u5730\u4e0a\u6218\u4e89<BR>&nbsp;&nbsp; g.\u7edd\u5bf9\u4e0d\u7528\u5355\u4e00\u52a8\u4f5c\u7684\u8ba1\u5212\u5f00\u542f\u6218\u4e89<BR>&nbsp;&nbsp; h.\u503e\u542c\u7ade\u4e89\u8005\u7684\u300c\u97f3\u4e50\u300d<BR>2. \u6d3b\u5728\u73b0\u5728\uff0c\u770b\u5230\u672a\u6765\uff1a<BR>&nbsp;&nbsp; a.\u4e07\u7269\u8054\u7f51\u2014\u4eba\u9645\u8d44\u6e90\u7684\u5f00\u53d1\u3002&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; b. \u79d1\u6280\u66ff\u4ee3\u4f5c\u7528\u3002<BR>&nbsp;&nbsp; c.\u65b0\u7ecf\u6d4e\u7684\u8bde\u751f\u3002&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; d. \u544a\u522b\u571f\u5730\u3002<BR>&nbsp;&nbsp; e.\u672a\u6765\u4e09\u5b9d\u2014\u65e0\u7ebf\u4e0a\u7f51\u624b\u673a\u3001PDA\u3001Notebook\u3002 f. \u6c38\u4e0d\u4f11\u6b62\u7684\u57ce\u5e02\u3002<BR>&nbsp;&nbsp; g.\u65b0\u7edf\u6cbb\u529b\u91cf\u5174\u8d77\u5982\u56fd\u9645\u7ec4\u7ec7\u3001\u5168\u7403\u4f01\u4e1a\u3002&nbsp;&nbsp;&nbsp; h.\u66f4\u4eba\u6027\u5316\u7684\u4e16\u754c\u3002<BR>&nbsp;&nbsp; i.\u5bff\u547d\u5ef6\u957f\u3002&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; j.\u65b0\u4ef7\u503c\u89c2\u2014\u5065\u5eb7\u3001\u65f6\u95f4\u3001\u77e5\u8bc6\u3001\u60c5\u7eea\u53ca\u8d22\u5bcc\u3002<BR>3. \u987e\u5ba2\u6ee1\u610f\u4e0d\u5e94\u53ea\u662f\u70b9\u72b6\u601d\u8003\uff0c\u800c\u5e94\u662f\u89c6\u4e3a\u4f01\u4e1a\u6587\u5316\u7684\u6838\u5fc3\uff0c\u6210\u4e3a\u300c\u987e\u5ba2\u6ee1\u610f\u7ecf\u8425\u300d\uff0c\u7531\u4f01\u4e1a\u5185\u90e8\u7684\u6d41\u7a0b<BR>&nbsp;&nbsp; \u63a7\u7ba1\u63a8\u5230\u5bf9\u5916\u90e8\u4f01\u4e1a\u7684\u5448\u73b0\uff0c\u7531\u4f01\u4e1a\u9ad8\u5c42\u63a8\u5230\u7b2c\u4e00\u7ebf\u63a5\u89e6\u987e\u5ba2\u7684\u4eba\u5458\uff0c\u90fd\u5fc5\u987b\u4ee5\u300c\u987e\u5ba2\u6ee1\u610f\u300d\u4e3a\u5ff5\u3002<\/P><br \/>\n<P>4. \u516d\u6807\u51c6\u5dee\u7684DMAIC\u4e94\u5927\u884c\u52a8\u6b65\u9aa4\u5206\u522b\u4e3a\uff1a<BR>&nbsp;&nbsp; a. \u754c\u5b9a\uff08Define\uff09\uff1a\u9488\u5bf9\u6d41\u7a0b\uff0c\u754c\u5b9a\u95ee\u9898\u3002<BR>&nbsp;&nbsp; b. \u8861\u91cf\uff08Measure\uff09\uff1a\u641c\u96c6\u8d44\u6599\uff0c\u8861\u91cf\u6574\u4e2a\u6d41\u7a0b\u6216\u64cd\u4f5c\u4e2d\uff0c\u6709\u591a\u5c11\u4ea7\u751f\u8bef\u5dee\u7684\u673a\u4f1a\u3002<BR>&nbsp;&nbsp; c. \u5206\u6790\uff08Analyze\uff09\uff1a\u5206\u6790\u6570\u636e\uff0c\u8bc4\u4f30\u6d41\u7a0b\u7684\u4f18\u7f3a\u70b9\u4f55\u5728\uff0c\u5e76\u548c\u540c\u4e1a\u6bd4\u8f83\uff0c\u627e\u51fa\u4e13\u6848\u7ed3\u679c\u6700\u540e\u53ef\u4ee5\u6539\u5584<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u7684\u6700\u5927\u9650\u5ea6\u5728\u54ea\u91cc\u3002<BR>&nbsp;&nbsp; d. \u6539\u8fdb\uff08Improve\uff09\uff1a\u51b3\u5b9a\u89e3\u51b3\u65b9\u6848\uff0c\u5e76\u52a0\u4ee5\u6267\u884c\u3002<BR>&nbsp;&nbsp; e. \u63a7\u5236\uff08Control\uff09\uff1a\u63a7\u5236\u65b0\u6d41\u7a0b\uff0c\u4fdd\u6301\u6210\u679c\u4e0d\u8f8d\u3002<BR>5. \u4eba\u6027\u4ef7\u503c\u624d\u662f\u63a8\u52a8\u53d8\u9769\u7684\u539f\u52a8\u529b\uff0c\u4e5f\u5c31\u662f\u4ece\u4ee5\u5f80\u8457\u91cd\u300c\u5e02\u573a\u7684\u5916\u89c2\u300d\u2500\u6539\u5584\u8bbe\u8ba1\u3001\u884c\u9500\u3001\u8d29\u552e\uff0c\u4ee5\u53ca<BR>&nbsp;&nbsp; \u7f51\u7edc\u5316\u7684\u8d27\u54c1\u914d\u9001\u4e0e\u670d\u52a1\u7b49\u5916\u90e8\u8f6c\u53d8\uff0c\u56de\u5f52\u5230\u300c\u7ec4\u7ec7\u7684\u5185\u7701\u300d\u2500\u518d\u9020\u4f01\u4e1a\u6587\u5316\u3002<BR>6. \u5b66\u4e60\u65b0\u7684\u601d\u8003\u3001\u4fe1\u4ef0\u4e0e\u884c\u4e3a\u6a21\u5f0f\uff1a <BR>&nbsp;&nbsp; a. \u5728\u7f51\u7edc\u901f\u5ea6\u4e0b\uff0c\u4f01\u4e1a\u7ec4\u7ec7\u5982\u4f55\u5728\u8ffd\u6c42\u901f\u5ea6\u4e0e\u54c1\u8d28\u6c42\u53d6\u5e73\u8861\u70b9\uff1f<BR>&nbsp;&nbsp; b. \u7f51\u7edc\u5e26\u6765\u865a\u62df\u7684\u5de5\u4f5c\u56e2\u961f\uff0c\u5458\u5de5\u53ef\u80fd\u5206\u6563\u5728\u4e16\u754c\u5404\u5730\uff0c\u5982\u4f55\u51dd\u805a\u6210\u5458\u7684\u5171\u8bc6\u4e0e\u5411\u5fc3\u529b\uff1f\u5e76\u4e14\u4e5f\u4ea7\u751f<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u5fe0\u8bda\u5ea6\u7684\u95ee\u9898\uff1f<BR>&nbsp;&nbsp; c. \u6c9f\u901a\u662f\u6240\u6709\u7f51\u7edc\u4eba\u7684\u4e13\u5229\u3002<BR>&nbsp;&nbsp; d. \u77e5\u8bc6\u7ba1\u7406\u5373\u8111\u529b\u7ba1\u7406\u3002<BR>&nbsp;&nbsp; e. \u91cd\u89c6\u4f01\u4e1a\u667a\u5546\uff1a\u9519\u8bef\u4e2d\u5b66\u4e60\u3001\u5373\u65f6\u5b66\u4e60\u3001\u6697\u4e2d\u5b66\u4e60\u4e0e\u5feb\u901f\u5b66\u4e60\u3002<BR>&nbsp;&nbsp; f. \u4f01\u4e1a\u7ed3\u76df\u6ca1\u6709\u56fa\u5b9a\u6a21\u5f0f\uff0c\u7aef\u89c6\u5176\u7b56\u7565\u4e0e\u6587\u5316\u7279\u8d28\u800c\u5b9a\u3002<BR>&nbsp;&nbsp; g. \u8bbe\u7acb\u4e00\u4e2a\u72ec\u7acb\u7684\u7f51\u9645\u7f51\u7edc\u5c0f\u7ec4\uff0c\u5982\u4f55\u5728\u9002\u5f53\u7684\u65f6\u673a\uff0c\u5c06\u8fd9\u4e2a\u8fd0\u4f5c\u903b\u8f91\u5b8c\u5168\u4e0d\u540c\u7684\u4e1a\u52a1\uff0c\u5e76\u5165\u5728\u4e00\u4e2a<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6574\u5408\u7684\u7b56\u7565\u4e0e\u67b6\u6784\u4e0b\uff1f<\/P><br \/>\n<P>7. CRM\u7684\u7ba1\u7406\u67b6\u6784 \uff1a<BR>&nbsp;&nbsp; a. \u63a2\u7d22\u2500\u5b66\u4e60\u7684\u8fc7\u7a0b <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u8c01\u662f\u6211\u4eec\u7684\u987e\u5ba2\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u7684\u987e\u5ba2\u60f3\u8981\u4ec0\u4e48\uff0c\u671f\u5f85\u4ec0\u4e48\u5462\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u987e\u5ba2\u7684\u6f5c\u5728\u4ef7\u503c\u4e3a\u4f55\uff1f<\/P><br \/>\n<P>&nbsp;&nbsp; b. \u5bf9\u8bdd\u2500\u5f15\u4eba\u5bf9\u8bdd <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u60f3\u8981\u4ec0\u4e48\u6837\u7684\u5173\u7cfb\u5462\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u8c01\u662f\u6211\u4eec\u7684\u987e\u5ba2\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u8be5\u5982\u4f55\u5206\u4eab\u6743\u529b\uff1f<\/P><br \/>\n<P>&nbsp;&nbsp; c. \u78e8\u7ec3\u2500\u5173\u4e8e\u7ba1\u7406\u7684\u51e0\u79cd\u9009\u62e9\u6211\u4eec\u662f\u8c01\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u8be5\u5982\u4f55\u5c06\u4ef7\u503c\u5e26\u7ed9\u987e\u5ba2\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u8be5\u5982\u4f55\u8bc4\u4f30\u548c\u7ba1\u7406\u8868\u73b0\uff1f <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6211\u4eec\u5982\u4f55\u589e\u52a0\u6539\u53d8\u7684\u80fd\u529b\uff1f<BR>8. \u4f7fe-learning\u6210\u529f\u7684\u56dbC\uff1a 1.\u6587\u5316Culture 2.\u634d\u536b\u8005Champions 3.\u6c9f\u901aCommunication 4.\u53d8\u52a8\u7b56\u7565Change<BR>9. \u63a8\u52a8\u5458\u5de5\u5c06\u7ee9\u6548\u63d0\u5347\uff0c\u6b64\u6559\u5bfc\u5206\u6210\u56db\u9636\u6bb5\uff1a<BR>&nbsp;&nbsp; a. \u8ba9\u5458\u5de5\u77e5\u9053\u81ea\u5df1\u7ee9\u6548\u6709\u5f85\u63d0\u5347\uff0c\u5e76\u89c2\u5bdf\u662f\u5426\u6539\u8fdb\uff0c\u82e5\u5426\uff0c\u5219\u7ed9\u4e88\u9f13\u52b1\u3002<BR>&nbsp;&nbsp; b. \u82e5\u7ee9\u6548\u6ca1\u6709\u6539\u5584\uff0c\u5219\u5fc5\u987b\u7a76\u5176\u539f\u56e0\uff0c\u5e76\u8981\u6c42\u5177\u4f53\u6539\u5584\uff0c\u800c\u9002\u65f6\u7684\u7ed9\u4e88\u63f4\u52a9\uff0c\u540c\u65f6\uff0c\u89c2\u5bdf\u662f\u5426\u6539\u8fdb\uff0c<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u82e5\u6709\uff0c\u5219\u7ed9\u4e88\u9f13\u52b1\u3002<BR>&nbsp;&nbsp; c. \u82e5\u7ee9\u6548\u4ecd\u65e0\u6cd5\u63d0\u5347\uff0c\u5c31\u5fc5\u987b\u91c7\u4ee5\u6559\u5bfc\u5206\u6790\uff0c\u786e\u8ba4\u7ee9\u6548\u4e0d\u5f70\u7684\u539f\u56e0\uff0c\u5e76\u9010\u4e00\u9664\u5374\u3002<BR>&nbsp;&nbsp; d. \u82e5\u7ee9\u6548\u4e0d\u5f70\u7684\u95ee\u9898\u5728\u4e8e\u5458\u5de5\uff0c\u5219\u5229\u7528\u6559\u5bfc\u5bf9\u8c08\u6765\u6539\u53d8\u4ed6\u7684\u9009\u62e9\u3002<\/P><br \/>\n<P>10 \u5341\u4e8c\u4e2a\u963b\u788d\u6210\u529f\u7684\u7eca\u811a\u77f3 :<BR>&nbsp;&nbsp;&nbsp; 1.\u6c38\u8fdc\u89c9\u5f97\u81ea\u5df1\u4e0d\u591f\u597d\uff08\u4e8b\u4e1a\u60e7\u9ad8\u75c7\uff09&nbsp;&nbsp;&nbsp;&nbsp; 2.\u975e\u9ed1\u5373\u767d\u770b\u4e16\u754c\uff08\u6218\u529f\u4e3b\u4e49\u8005\uff09 <BR>&nbsp;&nbsp;&nbsp; 3.\u4f5c\u5f97\u592a\u591a\uff0c\u8981\u6c42\u592a\u82db\uff08\u82f1\u96c4\uff09&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4.\u65e0\u6761\u4ef6\u7684\u548c\u5e73\u81f3\u4e0a\uff08\u548c\u5e73\u7ef4\u62a4\u8005\uff09<BR>&nbsp;&nbsp;&nbsp; 5.\u5f3a\u5236\u538b\u5236\u53cd\u5bf9\u8005\uff08\u63a8\u571f\u673a\uff09&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6.\u5929\u751f\u53cd\u9aa8\uff08\u53db\u9006\u8005\uff09<BR>&nbsp;&nbsp;&nbsp; 7.\u4e00\u5fc3\u51fb\u51fa\u5168\u5792\u6253\uff08\u5168\u5792\u6253\u72c2\uff09&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8.\u6050\u60e7\u5f53\u5bb6\uff08\u60b2\u89c2\u8bba\/\u675e\u4eba\u5fe7\u5929\uff09<BR>&nbsp;&nbsp;&nbsp; 9.\u60c5\u7eea\u97f3\u75f4\uff08\u53f2\u6ce2\u514b\u5148\u751f\uff09&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.\u773c\u9ad8\u624b\u4f4e<BR>&nbsp;&nbsp; 11.\u4e0d\u61c2\u5206\u9645&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12.\u804c\u6d77\u8ff7\u822a<BR>11 \u300c\u884c\u52a8\u5546\u52a1\u300d:<BR>&nbsp;&nbsp;&nbsp; 1.\u884c\u52a8\u5546\u52a1\u5c31\u662f\u4e0d\u4e00\u6837\u3002&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2.\u9884\u671f\u7684\u5229\u76ca\u4f1a\u8fdc\u5927\u4e8e\u73b0\u5728\u8425\u6536\u3002<BR>&nbsp;&nbsp;&nbsp; 3.\u7b49\u6bd4\u7ea7\u6570\u7684\u52a0\u901f\u6210\u957f\u662f\u6c38\u6052\u4e0d\u53d8\u7684\u3002&nbsp;&nbsp;&nbsp;&nbsp; 4.\u65e0\u7ebf\u7535\u4fe1\u548c\u5185\u5bb9\u670d\u52a1\u4e0d\u53d7\u4e00\u822c\u666f\u6c14\u6d88\u957f\u5f71\u54cd\u3002<BR>&nbsp;&nbsp;&nbsp; 5.\u5173\u4e8e\u65e0\u7ebf\u79d1\u6280\u6240\u6709\u7684\u4ea7\u4e1a\uff0c\u672a\u6765\u51e0\u5e74\u5c06\u4f1a\u6709\u60ca\u4eba\u7684\u83b7\u5229\u3001\u9500\u552e\u4e0e\u751f\u4ea7\u529b\u3002<BR>12 \u300a\u4e1a\u7ade\u5929\u62e9\u300b\u8bd5\u56fe\u85c9\u7531\u79d1\u5b66\u5448\u73b0\u4e8b\u7269\u5b9e\u9645\u8fd0\u4f5c\u7684\u5171\u901a\u578b\u6001\uff0c\u63a5\u679d\u4e8e\u4f01\u7ba1\u9886\u57df\uff0c\u4ee5\u542f\u8fea\u7ecf\u7406\u4eba\u7684\u601d\u8003\u3002<BR>&nbsp;&nbsp;&nbsp; \u4e00. \u751f\u7269\u6cd5\u5219<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; a. \u5929\u62e9\u6f14\u5316\u8bba\uff08\u53d8\u5f02\u3001\u5929\u62e9\u3001\u518d\u53d8\u5f02\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; b. \u4f01\u4e1a\u57fa\u56e0\u7406\u8bba\uff08\u6c70\u9009\u7684\u57fa\u672c\u5355\u4f4d\u662f\u57fa\u56e0\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; c. \u9ad8\u65af\u6cd5\u5219\uff08\u5dee\u5f02\u5316\u751f\u5b58\u6cd5\u5219\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; d. \u6f14\u5316\u5fc3\u7406\u5b66\uff08\u4eba\u7c7b\u662f\u6700\u597d\u6218\u7684\u751f\u7269\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; e. \u56da\u72af\u7684\u4e24\u96be\uff08\u5408\u4f5c\uff09<BR>&nbsp;&nbsp;&nbsp; \u4e8c. \u7269\u7406\u6cd5\u5219<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; f. \u725b\u987f\u7684\u8fd0\u52a8\u5b9a\u5f8b\u4e0e\u91cd\u529b\u5b9a\u5f8b\uff08\u4f5c\u7528\u529b\u4e0e\u53cd\u4f5c\u7528\u529b\u3001\u5e73\u65b9\u53cd\u6bd4\u5b9a\u5f8b\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; g. \u76f8\u5bf9\u8bba\uff08\u65f6\u95f4\u4e0e\u7a7a\u95f4\u4f1a\u968f\u5b9e\u7269\u4e00\u8d77\u6d88\u5931\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; h. \u91cf\u5b50\u529b\u5b66\uff08\u5b87\u5b99\u6700\u57fa\u7840\u7684\u771f\u5b9e\u8fd0\u4f5c\uff09<BR>&nbsp;&nbsp;&nbsp; \u4e09. \u975e\u7ebf\u6027\u6cd5\u5219<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; i. \u6df7\u6c8c\u4e0e\u590d\u6742\u7406\u8bba\uff08\u5927\u81ea\u7136\u7cfb\u7edf\u7686\u6709\u76f8\u4f3c\u7684\u578b\u6001\u4e0e\u4e0d\u5747\u8861\u7684\u72b6\u6001\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; j. 80\/20\u6cd5\u5219\uff08\u4e00\u5206\u8015\u8018\uff0c\u5341\u5206\u6536\u83b7\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; k. \u95f4\u65ad\u5e73\u8861\u3001\u5f15\u7206\u70b9\u3001\u62a5\u916c\u9012\u589e\uff08\u77e5\u8bc6\u7ecf\u6d4e\u7684\u73b0\u8c61\uff09<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; l. \u5bcc\u8db3\u7684\u77db\u76fe\u3001\u71b5\u3001\u65e0\u5fc3\u7684\u7ed3\u679c\uff08\u6210\u529f\u7684\u7cfb\u7edf\u6027\u9677\u9631\uff09<\/P><br \/>\n<P><BR>13 \u54c1\u724c\u7ecf\u8425\u6db5\u62ec\u54c1\u724c\u5c5e\u6027\u3001\u540d\u79f0\u3001\u5305\u88c5\u3001\u4ef7\u683c\u3001\u5386\u53f2\u3001\u58f0\u8a89\u3001\u7ade\u4e89\u7b56\u7565\u3001\u7ec4\u7ec7\u4e0e\u5e7f\u544a\u65b9\u5f0f\u7b49\u7b49\u7684\u65e0\u5f62\u603b\u548c\u3002<BR>&nbsp;&nbsp; \u54c1\u724c\u662f\u4e00\u79cd\u9519\u7efc\u590d\u6742\u7684\u8c61\u5f81\u3002<BR>14 \u5b8c\u6574\u7684\u54c1\u724c\u84dd\u56fe\uff1a <BR>&nbsp;&nbsp; a. \u9a84\u5175\u5fc5\u8d25\u3002\u5373\u4f7f\u662f\u6700\u5927\u7684\u54c1\u724c\uff0c\u53ea\u8981\u987e\u5ba2\u4e00\u4e0d\u652f\u6301\uff0c\u5c31\u7ad9\u4e0d\u4f4f\u811a\uff0c\u56e0\u4e3a\u987e\u5ba2\u624d\u662f\u771f\u6b63\u7684\u8001\u5927\u3001\u6240\u4ee5<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u4f01\u4e1a\u65e0\u8bba\u5927\u5c0f\uff0c\u6c38\u8fdc\u6ca1\u6709\u9a84\u50b2\u81ea\u5927\u7684\u672c\u94b1\u3002 <BR>&nbsp;&nbsp; b. \u4f18\u8d28\u54c1\u724c\u7684\u91cd\u8981\u3002\u4f01\u4e1a\u5fc5\u987b\u4e86\u89e3\uff0c\u5728\u73b0\u4eca\u79cd\u7c7b\u591a\u5982\u7e41\u661f\u7684\u5546\u54c1\u4e2d\uff0c\u987e\u5ba2\u9700\u8981\u7684\u4f18\u52bf\u54c1\u724c\u662f\uff1a\u53ef\u4ee5\u8282\u7701<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u65f6\u95f4\uff1b\u80fd\u53cd\u6620\u51fa\u6b63\u786e\u8baf\u606f\uff1b\u4e14\u63d0\u4f9b\u8eab\u5206\u5b9a\u4f4d\u3002<BR>&nbsp;&nbsp; c. \u6267\u884c\u6bd4\u6982\u5ff5\u66f4\u5173\u952e\u3002\u5927\u90e8\u5206\u7ecf\u8425\u5931\u8d25\u7684\u539f\u56e0\u662f\u65e0\u6cd5\u6210\u529f\u63a8\u5e7f\u54c1\u724c\uff0c\u771f\u6b63\u7684\u8d62\u5bb6\u662f\u6700\u4f18\u79c0\u7684\u884c\u9500\u8005\u3002<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u540c\u65f6\uff0c\u54c1\u724c\u5851\u9020\u65e0\u5173\u4e4e\u4e2a\u4eba\u98ce\u683c\uff0c\u800c\u662f\u8457\u91cd\u5728\u516c\u53f8\u4e0e\u987e\u5ba2\u4e4b\u95f4\u7684\u6c9f\u901a\u3002<BR>&nbsp;&nbsp; d. \u4e0d\u61c2\u522b\u88c5\u61c2\u3002\u4e0d\u8981\u8ba9\u5bf9\u4e8e\u5e7f\u544a\u4e1a\u52a1\u4e00\u65e0\u6240\u77e5\u7684\u4eba\u53c2\u4e0e\u51b3\u7b56\u610f\u89c1\uff0c\u575a\u6301\u4e13\u4e1a\u3002\u907f\u514d\u88ab\u5229\u7528\uff0c\u601d\u8003\u5982\u4f55<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u80fd\u591f\u8ba9\u6295\u8d44\u4e3a\u54c1\u724c\u5e26\u6765\u6548\u76ca\u3002<BR>&nbsp;&nbsp; e. \u5229\u76ca\u4ea4\u6362\u3002\u300c\u6bcf\u5206\u949f\u90fd\u6709\u51ef\u5b50\u3002\u300d\u8fd9\u53e5\u8bdd\u662f\u5f62\u5bb9\u8d5e\u52a9\u53c2\u4e0e\u8005\u5bf9\u91d1\u4e3b\u7684\u6240\u4f5c\u6240\u4e3a\u3002\u5176\u5b9e\uff0c\u4ea6\u662f\u63d0\u9192<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6295\u5165\u8d5e\u52a9\u6848\u4e4b\u524d\u6700\u597d\u786e\u5b9a\u81ea\u5df1\u6709\u6b63\u786e\u7684\u7406\u7531\uff0c\u5e76\u8981\u6709\u4e3a\u5df1\u5229\u594b\u6597\u5230\u5e95\u7684\u51c6\u5907\uff0c\u7136\u540e\u6311\u9009\u51fa\u6700\u9002\u5f53\u7684<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u8d5e\u52a9\u5bf9\u8c61\u3002<BR>&nbsp;&nbsp; f. \u5168\u5fc3\u6295\u5165\u3002\u5fc5\u987b\u4e0d\u65ad\u79ef\u6781\u4e0e\u987e\u5ba2\u63a5\u89e6\uff0c\u7279\u522b\u662f\u8bbe\u6cd5\u8ba9\u5bf9\u5e7f\u544a\u538c\u6076\u7684\u987e\u5ba2\u5bf9\u4f60\u4ea7\u751f\u597d\u611f\u3002\u5e76\u4e14\uff0c\u786e\u4fdd<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u4f60\u7684\u76ee\u6807\u591f\u5b9e\u9645\u3001\u80fd\u8bc4\u4f30\u5176\u6548\u76ca\u3002<BR>&nbsp;&nbsp; g. \u614e\u9632\u6697\u7bad\u3002\u4f60\u7684\u54c1\u724c\u5c31\u662f\u4f60\u7684\u5bbf\u547d\u3002\u54c1\u724c\u51b3\u5b9a\u4e86\u54ea\u4e9b\u8d1f\u9762\u8d44\u8baf\u53ef\u80fd\u4f1a\u5bf9\u4f60\u9020\u6210\u5371\u5bb3\u3002\u540c\u6837\u4e00\u4ef6\u4e11\u95fb\uff0c<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u5bf9\u7532\u54c1\u724c\u53ef\u80fd\u6740\u4f24\u529b\u6781\u5927\uff0c\u4f46\u4e59\u54c1\u724c\u53ef\u80fd\u4e0d\u75db\u4e0d\u517b\u3002\u56e0\u6b64\uff0c\u6bd4\u8d77\u9047\u5230\u771f\u6b63\u9ebb\u70e6\u3001\u75c5\u6025\u4e71\u6295\u533b\uff0c\u8fd8\u4e0d<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u5982\u4e8b\u524d\u8c28\u614e\u3002<BR>&nbsp;&nbsp; h. \u5f53\u4e2a\u62a2\u624b\u8d27\u3002\u505a\u7b2c\u4e00\u662f\u4fdd\u6301\u9886\u5148\u7684\u552f\u4e00\u6cd5\u5219\u3002\u6240\u4ee5\uff0c\u4e3a\u54c1\u724c\u521b\u9020\u5e02\u573a\u5e94\u4ee5\u76ee\u6807\u987e\u5ba2\u7684\u504f\u597d\uff0c\u8ba9\u987e\u5ba2\u76f8\u4fe1\u3002<BR>&nbsp;&nbsp; i. \u5207\u5fcc\u5974\u5f79\u3002\u4f18\u52bf\u54c1\u724c\u4e0d\u53ea\u4e3a\u987e\u5ba2\u4ea7\u751f\u5f71\u54cd\u529b\uff0c\u66f4\u662f\u56e0\u4e3a\u54c1\u724c\u80fd\u591f\u5bf9\u5185\u90e8\u6240\u6709\u5458\u5de5\u5e26\u6765\u826f\u6027\u52a8\u529b\u3002<BR>&nbsp;&nbsp; j. \u4e0a\u884c\u4e0b\u6548\u3002\u6253\u9020\u54c1\u724c\u4e0d\u53ea\u662f\u6267\u884c\u957f\u7684\u8d23\u4efb\uff0c\u4e5f\u662f\u6240\u6709\u4eba\u7684\u8d23\u4efb\u3002\u6240\u4ee5\u8bf4\u670d\u5458\u5de5\u4e00\u540c\u4e3a\u54c1\u724c\u5c3d\u5fc3\u5c3d\u529b\u3002<\/P><br \/>\n<P>15 20%\u7684\u4f18\u826f\u6838\u5fc3\u987e\u5ba2\u536080%\u7684\u9500\u552e\u989d\uff0c\u800c\u8d21\u732e25%\u5229\u76ca\u7387\u7684\u5219\u662f\u524d10%\u7684\u6838\u5fc3\u987e\u5ba2\uff0c\u5728\u6ee1\u610f\u5ea6\u7684\u8bc4\u4f30\u4e0a\uff0c\u4e5f\u4ee5<BR>&nbsp;&nbsp;&nbsp; \u6838\u5fc3\u987e\u5ba2\u7684\u6ee1\u610f\u5ea6\u4e3a\u4e3b\uff0c\u6838\u5fc3\u987e\u5ba2\u7684\u4e0d\u6ee1\u5fc5\u987b\u4f18\u5148\u5904\u7406\u3002<BR>16 \u5206\u6790\u987e\u5ba2\u5173\u7cfb\u4ee53C\u5206\u6790\u4e3a\u57fa\u7840&#8211;\u987e\u5ba2\uff08Customer\uff09\u3001\u7ade\u4e89\u8005\uff08Competitor\uff09\u3001\u81ea\u5df1\u516c\u53f8(Company\uff09\u3002<BR>17 \u5efa\u6784\u987e\u5ba2\u5173\u7cfb\u7ba1\u7406\u613f\u666f\uff0c\u5206\u4e3a\u4ee5\u4e0b3\u9879\uff1a<BR>&nbsp;&nbsp; a.\u754c\u5b9a\u4e8b\u4e1a\uff0f\u91cd\u65b0\u8bbe\u5b9a\u4e8b\u4e1a\u9886\u57df\u3002<BR>&nbsp;&nbsp; b.\u68c0\u8ba8\u987e\u5ba2\u5173\u7cfb\u7ba1\u7406\u613f\u666f\u9009\u9879\u3002<BR>&nbsp;&nbsp; c.\u5b8c\u6210\u987e\u5ba2\u5173\u7cfb\u7ba1\u7406\u613f\u666f\uff08\u7406\u5ff5\uff0f\u76ee\u6807\uff09\u3002<\/P><br \/>\n<P>18 \u300c\u5341\u6761CEO\u51c6\u5219\u300d\uff0c\u5206\u522b\u4e3a\uff1a<BR>&nbsp;&nbsp; a.&nbsp; \u9664\u975e\u4f60\u662f\u4e2a\u6df7\u86cb\uff0c\u5426\u5219\u505a\u4f60\u81ea\u5df1\u5c31\u597d(\u6b63\u76f4\u4eba\u683c)<BR>&nbsp;&nbsp; b.&nbsp; \u9047\u89c1\u7f8e\u597d\u672a\u6765(\u89c4\u5212\u613f\u666f)<BR>&nbsp;&nbsp; c.&nbsp; \u505a\u4e8b\u6709\u65b9\u6cd5(\u7ba1\u7406\u7b56\u7565)<BR>&nbsp;&nbsp; d.&nbsp; \u8bf4\u5230\u505a\u5f97\u5230(\u8ba2\u5de5\u4f5c\u8868)<BR>&nbsp;&nbsp; e.&nbsp; \u5f97\u5230\u9876\u5c16\u56e2\u961f(\u4eba\u8d22\u57f9\u80b2)<BR>&nbsp;&nbsp; f.&nbsp; \u7ba1\u597d\u516c\u53f8\u8377\u5305(\u4f01\u4e1a\u8d22\u52a1)<BR>&nbsp;&nbsp; g.&nbsp;&nbsp; CEO\u8868\u6f14\u5b66(\u9886\u5bfc\u529b)<BR>&nbsp;&nbsp; h.&nbsp; \u628a\u9500\u552e\u5f53\u4f5c\u4f20\u6559(\u9500\u552e\u6280\u5de7\u2500\u987e\u5ba2\u5bfc\u5411)<BR>&nbsp;&nbsp; i.&nbsp; \u957f\u8896\u5fc5\u987b\u5584\u821e(\u793e\u4ea4\u80fd\u529b)<BR>&nbsp;&nbsp; j.&nbsp; \u5747\u8861\u4e00\u4e0b(\u8eab\u5fc3\u5e73\u8861)<BR>19 \u4e00\u65e6\u8fbe\u5230\u5168\u7403\u7f51\u7edc\u4f7f\u7528\u7684\u4e34\u754c\u91cf\uff0c\u5bf9\u8fd8\u6ca1\u51c6\u5907\u597d\u7684\u516c\u53f8\u6765\u8bf4\uff0c\u8fd9\u79cd\u6574\u5408\u3001\u7f51\u7edc\u5316\u3001\u5373\u65f6\u7684\u7ecf\u6d4e\u52a0\u901f\u901f\u7387<BR>&nbsp;&nbsp; \u5c31\u5f62\u6210\u4e86\u4e00\u4e2a\u5de8\u5927\u7684\u969c\u788d<BR>20 \u300c\u9886\u8896\u98ce\u8303\u300d\u7684\u8981\u7d20\u5462\uff1f<BR>&nbsp;&nbsp; a.\u9886\u5bfc\u70ed\u60c5(Passion)\uff1a\u70ed\u60c5\u662f\u4e00\u79cd\u5de5\u4f5c\u4e0e\u7ec4\u7ec7\u7684\u8ba4\u540c\u7cbe\u795e\uff0c\u5b83\u4fc3\u4f7f\u9886\u5bfc\u8005\u4e0d\u65ad\u524d\u8fdb\u5e76\u4e3a\u4f01\u4e1a\u6ce8\u5165\u6d3b\u529b\u3002<BR>&nbsp;&nbsp; b.\u6df1\u8c19\u4f01\u4e1a\u6587\u5316(Culture fit)\uff1a\u4e3a\u4f01\u4e1a\u53d8\u9769\u57fa\u7840\u3002<BR>&nbsp;&nbsp; c.\u638c\u63e1\u91cd\u70b9(Communication skill)\uff1a\u5177\u5907\u62bd\u4e1d\u5265\u8327\u7684\u80fd\u529b\uff0c\u80fd\u591f\u4ece\u672a\u6574\u7406\u7684\u8d44\u8baf\u4e2d\u67b6\u6784\u6545\u4e8b\uff0c\u800c\u4ee5\u5e73\u5b9e<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u3001\u7b80\u5355\u7684\u65b9\u5f0f\u63d0\u51fa\uff0c\u8fd9\u662f\u4f5c\u300c\u4ef7\u503c\u6c9f\u901a\u300d\u7684\u8981\u4ef6\u3002<BR>&nbsp;&nbsp; d.\u624d\u5e72(Intellect)\uff1a\u806a\u660e\u624d\u667a\u662f\u65e0\u5f62\u7684\uff0c\u9664\u4e86\u667a\u5546(IQ)\u8fd8\u5305\u62ec\u60c5\u7eea\u667a\u6167(EQ)\u3002<BR>&nbsp;&nbsp; e.\u4eea\u6001(Appearance)\uff1a\u6ce8\u91cd\u5916\u8868\u4e0e\u98ce\u5ea6\u662f\u793e\u4ea4\u7684\u57fa\u7840\u4e5f\u662f\u5e73\u65e5\u5e94\u517b\u6210\u7684\u4e60\u60ef\u3002<BR>&nbsp;&nbsp; f.\u7b56\u7565\u6027\u601d\u8003(Strategic Thinking)\uff1a\u6b64\u4e3a\u4f01\u4e1a\u884c\u52a8\u529b\u7684\u5177\u4f53\u6307\u9488\u3002<BR>&nbsp;&nbsp; g.\u6253\u7834\u65e7\u6709\u601d\u8003\u6846\u67b6(Change thinking frame)\uff1a\u4e3a\u521b\u65b0\u4e8b\u4e1a\u7684\u6839\u672c\u3002<BR>&nbsp;&nbsp; h.\u4e2a\u4eba\u9b45\u529b(Charisma)\uff1a\u5176\u5b9e\u5c31\u662f\u61c2\u5f97\u503e\u542c\u610f\u89c1\uff0c\u5e76\u4e3a\u4ed6\u4eba\u521b\u9020\u673a\u4f1a\uff0c\u4e5f\u5c31\u662f\u987e\u5ba2\u5bfc\u5411\u7684\u7279\u8d28\u3002<BR>&nbsp;&nbsp; i.\u77e5\u8bc6\u4e0e\u53cd\u5e94\u529b(Knowledge and response ability)\uff1a\u4e13\u4e1a\u7d20\u517b\u4e0e\u53cd\u5e94\u7684\u80fd\u529b\u4e5f\u662f\u589e\u8fdb\u9886\u5bfc\u98ce\u8303\u7684\u6307\u6807\u3002<BR>21 \u628a\u7535\u8111\u6574\u5408\u5230\u751f\u6d3b\u4e2d\uff0c\u662f\u53ef\u4ee5\u4ece\u4e94\u79cd\u57fa\u672c\u529b\u91cf\u6765\u8054\u60f3\uff1a<BR>&nbsp;&nbsp; a\u3001\u300c\u8bed\u97f3\u7406\u89e3\u300d\u5e2e\u52a9\u4eba\u4e0e\u673a\u5668\u7684\u4e92\u52a8\u4e0e\u6c9f\u901a\u3002<BR>&nbsp;&nbsp; b\u3001\u300c\u81ea\u52a8\u5316\u300d\u53ef\u7ed3\u5408\u6240\u6709\u4f60\u60f3\u7528\u7684\u5b9e\u4f53\u88c5\u7f6e\uff0c\u8fbe\u6210\u4efb\u52a1\u3002<BR>&nbsp;&nbsp; c\u3001\u300c\u4e2a\u6027\u5316\u8d44\u8baf\u5b58\u53d6\u300d\u65b9\u4fbf\u4f60\u4ece\u81ea\u5df1\u53ca\u4ed6\u4eba\u7684\u8d44\u6599\u5e93\uff0c\u4ee5\u53ca\u8303\u56f4\u66f4\u5e7f\u7684\u5168\u7403\u8d44\u8baf\u7f51\u4e16\u754c\uff0c\u627e\u5230\u6240\u9700\u8d44\u8baf<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u7684\u4f4d\u7f6e\u5e76\u52a0\u4ee5\u5229\u7528\u3002<BR>&nbsp;&nbsp; d\u3001\u300c\u534f\u540c\u5de5\u4f5c\u300d\u53ef\u771f\u6b63\u8de8\u8d8a\u65f6\u7a7a\u548c\u522b\u4eba\u5171\u4e8b\u3002<BR>&nbsp;&nbsp; e\u3001\u300c\u91cf\u8eab\u6253\u9020\u300d\u5e2e\u4f60\u627e\u5230\u9002\u5408\u4f60\u4f7f\u7528\u7684\u7535\u8111\u529f\u80fd\u3001\u7a0b\u5f0f\u4e0e\u8d44\u6599<\/P><br \/>\n<P>22 \u8ba9\u81ea\u5df1\u4e0e\u4f17\u4e0d\u540c\u7684\u4f18\u8d28\u7ade\u4e89\u529b\uff0c\u5206\u522b\u662f\uff1a<BR>&nbsp;&nbsp; Story1. \u6539\u53d8\u8981\u4ece\u81ea\u5df1\u505a\u8d77<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b1. \u505a\u81ea\u5df1\u7684\u5343\u91cc\u9a6c<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b2. \u6bcf\u5929\u5c11\u77612\u5c0f\u65f6<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b3. \u4e2a\u4eba\u7684\u6838\u5fc3\u7ade\u4e89\u529b<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b4. \u7ed9\u81ea\u5df1\u4e00\u5757\u5927\u997c<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b5. \u7ba1\u7406\u4f60\u7684\u8001\u677f<\/P><br \/>\n<P>&nbsp;&nbsp; Story2. \u81ea\u4fe1\u7684\u4eba\u61c2\u5f97\u4e89\u53d6<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b6. \u5728\u300c\u8111\u529b\u5bc6\u96c6\u300d\u7684\u4ea7\u4e1a\u65f6\u4ee3<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b7. \u4e86\u89e3\u4f60\u7684\u7ade\u4e89\u8005<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b8. \u4f01\u4e1a\u7684\u51b3\u80dc\u7ade\u4e89\u529b<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b9. \u7ecf\u7406\u4eba\u7684Commen Sense<BR>&nbsp;&nbsp; \u7ade\u4e89\u529b10. \u7f51\u7edc\u65f6\u4ee3\u7684\u4f01\u4e1a\u8f6c\u578b\u6218<\/P><br \/>\n<P>&nbsp;&nbsp; Story3. \u5b8f\u89c2\u7684\u8fdc\u666f<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b11. Leader\u8be5\u505a\u7684\u4e8b\u4e4b\u4e00\u2014\u7528\u4eba\u4e0e\u5f85\u4eba<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b12. Leader\u8be5\u505a\u7684\u4e8b\u4e4b\u4e8c\u2014\u76ee\u6807\u662f\u552f\u4e00\u7684\u5bfc\u5411<BR>&nbsp;&nbsp;&nbsp; \u7ade\u4e89\u529b13. \u56fd\u9645\u89c2\uff0c\u5730\u7403\u6751<BR>23 \u5728\u8d8b\u52bf\u4e0a\uff1a<BR>&nbsp;&nbsp; a\uff1a\u6743\u529b\u8f6c\u5411\u6d88\u8d39\u8005\u624b\u4e0a\u3002(\u987e\u5ba2\u5bfc\u5411)<BR>&nbsp;&nbsp; b\uff1a\u4f01\u4e1a\u7535\u5b50\u5316\u7684\u82b1\u8d39\u5c06\u66b4\u589e\u3002(\u4f01\u4e1aE\u5316)<BR>&nbsp;&nbsp; c\uff1a\u7f51\u7edc\u62e8\u63a5\u901f\u5ea6\u65e5\u76ca\u52a0\u5feb\u3002(\u901f\u5ea6)<BR>&nbsp;&nbsp; d\uff1a\u4e16\u754c\u5c06\u671d\u65e0\u7ebf\u53d1\u5c55\u3002(\u65e0\u7ebf\u7535\u5b50\u5546\u52a1)<BR>&nbsp;&nbsp; e\uff1a\u8f6f\u4f53\u524d\u8fdb\u7f51\u7edc\u3002(\u8f6f\u4f53\u8d44\u4ea7)<BR>&nbsp;&nbsp; f\uff1a\u7f51\u7edc\u66ff\u516c\u53f8\u8282\u7701\u4f01\u4e1a\u6210\u672c\u3002(\u7f51\u7edc\u8d44\u6e90)<BR>24 \u4eba\u7c7b\u7684\u4e09\u79cd\u601d\u8003\u6a21\u5f0f\uff0c\u4ee5\u53ca\u5404\u81ea\u5f62\u5851\u51fa\u4e09\u79cd\u4e0d\u540c\u7684\u7ec4\u7ec7\u7279\u6027\uff1a<BR>&nbsp;&nbsp; a\u3001\u8fde\u7eed\u6027\u601d\u8003\u2013\u662f\u4e00\u79cd\u7c92\u5b50\u6027\u7684\u601d\u8003\uff0c\u81ea\u6211\u88ab\u533a\u9694\u5728\u7ec4\u7ec7\u4e4b\u5916\uff0c\u53ea\u7ba1\u7406\u5173\u7cfb\u4e2d\u53ef\u9884\u671f\u53ca\u53ef\u63a7\u5236\u7684\u5c42\u9762\uff0c<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u4ee5\u76ee\u6807\u4e3a\u5bfc\u5411\u3001\u5c0a\u5d07\u89c4\u5219\u3001\u5206\u5de5\u660e\u786e\uff0c\u4f18\u70b9\u662f\u6709\u6548\u7387\uff0c\u7f3a\u70b9\u662f\u7f3a\u4e4f\u5f39\u6027\uff0c\u897f\u65b9\u6a21\u5f0f\u4ee5\u725b\u987f\u539f\u5219\u6216\u6cf0<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u52d2\u6a21\u5f0f\u5efa\u7acb\u7684\u7ec4\u7ec7\u5c5e\u4e8e\u6b64\u7c7b\u3002<BR>&nbsp;&nbsp; b\u3001\u8054\u60f3\u6027\u601d\u8003\u2013\u662f\u4e00\u79cd\u6ce2\u72b6\u601d\u8003\uff0c\u8bb2\u6c42\u5408\u4f5c\u4e0e\u5173\u7cfb\uff0c\u5982\u540c\u6c34\u9762\u6d9f\u6f2a\u6ca1\u6709\u660e\u786e\u754c\u7ebf\uff0c\u4e92\u76f8\u7275\u52a8\u3001\u5f7c\u6b64\u5f71<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u54cd\uff0c\u4f9d\u8d56\u65e2\u6709\u7684\u4e60\u60ef\u4e0e\u7ecf\u9a8c\uff0c\u5176\u7ec4\u7ec7\u5b89\u5b9a\u6027\u6765\u81ea\u4e8e\u4e0d\u65ad\u52a0\u5f3a\u7684\u719f\u6089\u5ea6\uff0c\u7f51\u7edc\u578b\u6587\u5316\u7684\u4e1c\u65b9\u6a21\u5f0f\u5c5e\u4e4b\u3002<BR>&nbsp;&nbsp; c\u3001\u91cf\u5b50\u601d\u8003\u2013\u7c92\u5b50\u6027\u601d\u8003\u4e0e\u6ce2\u72b6\u6027\u601d\u8003\u53ef\u4ee5\u5e76\u884c\u4e0d\u6096\uff0c\u6ca1\u6709\u7279\u5b9a\u7684\u89c4\u5219\u4e0e\u4e60\u60ef\u7b49\u56fa\u5b9a\u6846\u67b6\uff0c\u7ec4\u7ec7\u8fd0\u7528<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u6df1\u5ea6\u6c47\u8c08\u7684\u65b9\u5f0f\uff0c\u8fbe\u5230\u6574\u4f53\u6027\u7684\u5e73\u8861\uff0c\u4ee5\u613f\u666f\u4e3a\u4e2d\u5fc3\uff0c\u91cd\u89c6\u4ef7\u503c\u89c2\uff1b\u4e0e\u4e0a\u8ff0\u4e24\u79cd\u7ec4\u7ec7\u6a21\u5f0f\u6700\u5927\u7684\u4e0d<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u540c\u5728\u4e8e\u4e0d\u5bb3\u6015\u6539\u53d8\u3001\u5728\u4e0d\u53ef\u9884\u671f\u7684\u73af\u5883\u4e2d\u6210\u957f\u3002<\/P><br \/>\n<P>25 \u4f01\u4e1a\u7ec4\u7ec7\u3001\u6587\u5316\u4e0e\u6d41\u7a0b\u518d\u9020\uff0c\u80fd\u5426\u5177\u6709\u300c\u901f\u5ea6\u3001\u5f39\u6027\u3001\u6548\u80fd\u3001\u4f4e\u6210\u672c\u300d\u7684\u8fd0\u4f5c\u6a21\u5f0f\u3002<BR>26 \u65b0\u5927\u9646\u7684\u56db\u4e2a\u9762\u5411\uff1a<BR>&nbsp;&nbsp; a\u3001\u6709\u5f62\u9762\u5411\uff08Visible Dimension\uff09\uff1a\u4f20\u7edf\u5546\u4e1a\u53ca\u653f\u6cbb\u6d3b\u52a8\u4ecd\u5360\u6709\u6781\u5927\u7684\u91cd\u8981\u6027\uff0c\u800c\u9020\u6210\u865a\u62df\u4e0e\u5b9e\u4f53<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u5171\u5b58\u7684\u60c5\u5f62\u3002<BR>&nbsp;&nbsp; b\u3001\u65e0\u7586\u754c\u9762\u5411\uff08Borderless Dimension\uff09\uff1a\u5c06\u6765\u5c06\u8d85\u8d8a\u5404\u56fd\u7684\u7586\u754c\u3001\u5173\u7a0e\u3001\u53ca\u8d38\u6613\u9650\u5236\u3002\u85c9\u7531\u6d88\u8d39\u8005<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u4e0e\u91d1\u878d\u6295\u8d44\u8005\u7684\u529b\u91cf\uff0c\u4e16\u754c\u5c06\u8d70\u5411\u5168\u7403\u5316\u3002<BR>&nbsp;&nbsp; c\u3001\u6570\u4f4d\u79d1\u6280\u9762\u5411\uff08Cyber Dimension\uff09\uff1a\u901a\u8baf\u65b9\u5f0f\u7684\u6539\u5584\uff0c\u6df1\u5207\u7684\u5f71\u54cd\u4e86\u6d88\u8d39\u8005\u7684\u751f\u6d3b\u5f62\u6001\u3002<BR>&nbsp;&nbsp; d\u3001\u9ad8\u500d\u6570\u9762\u5411\uff08Dimension of High Multiples\uff09\uff1a\u7531\u4e8e\u6760\u6746\u539f\u7406\u7684\u8fd0\u7528\uff0c\u8ba9\u6295\u8d44\u7684\u91d1\u94b1\u3001\u548c\u8fd9\u4e9b\u9ad8<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u672c\u76ca\u6bd4\u53ca\u884d\u751f\u5546\u54c1\uff0c\u4f7f\u653f\u5e9c\u3001\u4f01\u4e1a\u3001\u751a\u81f3\u6295\u673a\u5ba2\u96be\u4ee5\u638c\u63e1\u3002<BR>27 \u5173\u4e8e\u94b1\u8fd9\u95e8\u5b66\u95ee\uff1a<BR>&nbsp;&nbsp; a\uff1a\u5bcc\u4eba\u4e0d\u4e3a\u94b1\u5de5\u4f5c<BR>&nbsp;&nbsp; b\uff1a\u4e3a\u4ec0\u4e48\u8981\u6559\u6388\u8d22\u7269\u77e5\u8bc6<BR>&nbsp;&nbsp; c\uff1a\u5173\u6ce8\u81ea\u5df1\u7684\u4e8b\u4e1a<BR>&nbsp;&nbsp; d\uff1a\u7a0e\u6536\u7684\u5386\u53f2\u548c\u516c\u53f8\u7684\u529b\u91cf<BR>&nbsp;&nbsp; e\uff1a\u5bcc\u4eba\u7684\u6295\u8d44<BR>&nbsp;&nbsp; f\uff1a\u4e0d\u8981\u4e3a\u91d1\u94b1\u800c\u5de5\u4f5c<\/P><br \/>\n<P>28 \u6210\u529f\u7684e\u6d41\u4f01\u4e1a\uff0c\u5e94\u8be5\u5177\u5907\u4ee5\u4e0b\u51e0\u4e2a\u5173\u952e:<BR>&nbsp;&nbsp; a. \u767e\u5206\u4e4b\u767e\u4ee5\u5ba2\u4e3a\u5c0a\u7684\u4f01\u4e1a\u6587\u5316\u3002<BR>&nbsp;&nbsp; b. \u8981\u80fd\u63d0\u4f9b\u987e\u5ba2\u72ec\u7279\u7684\u4ea7\u54c1\u6216\u670d\u52a1\u3002\u8fd9\u5176\u4e2d\u8981\u6ce8\u610f\u7684\u5c31\u662f \u4ea7\u54c1\u8981\u4ef7\u5ec9\u7269\u7f8e\u3001\u7269\u8d85\u6240\u503c\u3001\u522b\u5bb6\u4e0d\u5bb9\u6613<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u4e70\u5f97\u5230\u3001\u975e\u5e38\u4fbf\u5229\u3001\u975e\u5e38\u5b89\u5fc3\u3002<BR>&nbsp;&nbsp; c. \u8d44\u8baf\u6d41\u3001\u7269\u6d41\u548c\u91d1\u6d41\u7684\u670d\u52a1\u90fd\u5fc5\u987b\u662f\u4e00\u6d41\u7684\u3002<BR>&nbsp;&nbsp; d. \u9ad8\u5229\u6da6\u7684\u4ea7\u54c1\u53ca\u670d\u52a1\u3002\u8fd9\u5305\u62ec\u4e86\u5404\u79cd\u80fd\u591f\u6570\u636e\u5316\u7684\u4ea7 \u54c1\uff0c\u4e0d\u7ba1\u5b83\u7684\u5355\u4ef7\u591a\u4f4e\u90fd\u6ca1\u5173\u7cfb;\u5982\u679c\u662f\u9700\u8981<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \u7269\u6d41\u670d\u52a1\u7684\u4ea7\u54c1\u5219\u5fc5\u987b\u9ad8\u5355\u4ef7\u4ea7\u54c1\u3002<BR>&nbsp;&nbsp; e. \u4f4e\u6210\u672c\u8fd0\u4f5c\u4e8b\u4e1a\uff0c\u4e5f\u5c31\u662f \u300c\u5355\u952e\u300d(one click)\u4ea7\u54c1\u5c31\u80fd\u521b\u9020\u5229\u6da6\u7684\u4e8b\u4e1a\u3002<BR>29 \u7f8e\u56fd\u7ebf\u4e0a (AOL.com)\u603b\u5171\u82b1\u8d39\u8fbe10\u5e74\u7684\u65f6\u95f4\uff0c\u8fd15\u4ebf\u7f8e\u5143\u7684\u8d44\u91d1\uff0c\u624d\u8fbe\u5230\u635f\u76ca\u5e73\u8861\u7684\u76ee\u6807\u3002\u73b0\u5728\uff0c\u5b83\u4e00\u5e74<BR>&nbsp;&nbsp; \u53ef\u4ee5\u4ea7\u51fa12\u4ebf\u7f8e\u5143\u7684\u73b0\u91d1\uff0c\u800c\u6bcf\u5e74\u7684\u8425\u6536\u90fd\u53ef\u4ee5\u7ef4\u6301\u572865\u4ebf\u7f8e\u5143\u7684\u6c34\u51c6<BR>30 \u4e3a\u4e86\u8981\u4f7f\u987e\u5ba2\u8fbe\u5230\u6700\u5927\u7684\u6ee1\u610f\u5ea6\uff0c\u63d0\u51fa\u4e86\u9884\u9632\u51b2\u7a81\u7684\u5341\u5927\u65b9\u6cd5\uff1a<BR>&nbsp;&nbsp; a.\u6210\u4e3a\u4e00\u4e2a\u66f4\u597d\u7684\u9500\u552e\u5458<BR>&nbsp;&nbsp; b.\u62df\u5b9a\u4e0d\u4f1a\u5f15\u8d77\u7ea0\u7eb7\uff0c\u53ef\u9000\u8fd8\u73b0\u91d1\u7684\u653f\u7b56<BR>&nbsp;&nbsp; c.\u62ff\u6389\u8d1f\u9762\u544a\u793a\u724c<BR>&nbsp;&nbsp; d.\u628a\u300c\u4f60\u5fc5\u987b\u2026\u300d\u7684\u5b57\u773c\u4ece\u8bf4\u8bdd\u7528\u8bed\u91cc\u53bb\u9664<BR>&nbsp;&nbsp; e.\u4e0d\u8981\u63d0\u65e9\u6253\u70ca<BR>&nbsp;&nbsp; f.\u4e0d\u8981\u5e7f\u544a\u4f60\u6ca1\u6709\u7684\u4e1c\u897f<BR>&nbsp;&nbsp; g.\u51b3\u4e0d\u627f\u8bfa\u4f60\u505a\u4e0d\u5230\u7684\u4e8b<BR>&nbsp;&nbsp; h.\u786e\u4fdd\u4ef7\u683c\u6807\u7b7e\u90fd\u5370\u597d\u4e86<BR>&nbsp;&nbsp; i.\u907f\u514d\u77eb\u63c9\u9020\u4f5c\u7684\u5e7f\u544a<BR>&nbsp;&nbsp; j.\u6388\u6743\u5458\u5de5<\/P><br \/>\n<P>31 \u63d0\u4f9b\u89e3\u51b3\u96f6\u552e\u4e1a\uff0c\u6216\u4efb\u4f55\u5176\u4ed6\u73af\u5883\u6240\u906d\u5230\u591a\u6570\u68d8\u624b\u60c5\u5883\u7684\u516d\u4e2a\u6b65\u9aa4\uff0c\u53d6\u5176\u9996\u5b57\u7f29\u5199\u4e3aLESTER\uff0c\u5305\u62ec\uff1a<BR>&nbsp;&nbsp; a.\u503e\u542c\u4f60\u7684\u987e\u5ba2(Listen to your customer)<BR>&nbsp;&nbsp; b.\u91cd\u8ff0\u91cd\u70b9(Echo the issue)<BR>&nbsp;&nbsp; c.\u5bf9\u987e\u5ba2\u7684\u60c5\u7eea\u6709\u540c\u7406\u5fc3(Sympathize with the customer\uff07s emotional state)<BR>&nbsp;&nbsp; d.\u5411\u987e\u5ba2\u81f4\u8c22(Thanking your customer for her input)<BR>&nbsp;&nbsp; e.\u8bc4\u4f30\u4f60\u62e5\u6709\u7684\u9009\u62e9(Evaluate your options)<BR>&nbsp;&nbsp; f.\u4ee5\u53cc\u8d62\u7684\u89e3\u51b3\u65b9\u6848\u5e94\u5bf9(Respond with a win-win solution)<BR><IMG src=\"\/site\/skull\/UploadFile\/20061218151653729.jpg\" border=0><\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. \u4f01\u4e1a\u5728\u7ade\u4e89\u6218\u573a\u4e2d\u786e\u4fdd\u4f18\u52bf\u5730\u4f4d\u3001\u51fa\u5947\u5236\u80dc\u7684\u5fc5\u6210\u6cd5\u5219\uff1a&nbsp;&nbsp; a.\u4e3a\u4f60\u7684\u6218\u573a\u5212\u6e05\u754c\u9650&#038;nb [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-6176","post","type-post","status-publish","format-standard","hentry","category-ldty"],"_links":{"self":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts\/6176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6176"}],"version-history":[{"count":0,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts\/6176\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6176"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}