﻿{"id":6795,"date":"2006-05-11T01:27:06","date_gmt":"2006-05-10T17:27:06","guid":{"rendered":"http:\/\/www.dadicdk.com\/2006\/05\/11\/%e7%bb%8f%e8%90%a5%e5%ae%9e%e5%8a%a1-26\/"},"modified":"2006-05-11T01:27:06","modified_gmt":"2006-05-10T17:27:06","slug":"%e7%bb%8f%e8%90%a5%e5%ae%9e%e5%8a%a1-26","status":"publish","type":"post","link":"http:\/\/www.dadicdk.com\/?p=6795","title":{"rendered":"\u7ecf\u8425\u7ba1\u7406\u7684\u8bcd\u6c47"},"content":{"rendered":"<p><P>1. Barriers to entry<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u4e00\u4e2a\u884c\u4e1a\uff08\u4ea7\u4e1a\uff09\u4e2d\u539f\u5148\u5b58\u5728\u7684\u4f01\u4e1a\u6cd5\u4eba\uff08\u516c\u53f8\uff09\u6240\u5360\u7684\u7ade\u4e89\u4f18\u52bf\uff0c\u76f8\u5bf9\u7684\uff0c\u5f62\u6210\u4e86\u540e\u6765\u60f3\u8981\u8fdb\u5165\u6b64\u884c\u4e1a\uff08\u4ea7\u4e1a\uff09\u8005\u6240\u9762\u4e34\u7684\u969c\u788d\u3002\u8fd9\u4e9b\u969c\u788d\u6709\u4e0b\u5217\u51e0\u79cd\uff1a<\/P><br \/>\n<P>\uff081\uff09\u653f\u5e9c\u7684\u7ba1\u5236\uff08\u4f8b\u5982\uff1a\u4e13\u5356\u5236\u5ea6\u6216\u9891\u9053\u5206\u914d\uff09\uff1b\uff082\uff09\u4e13\u5229\u9650\u5236\uff1b\uff083\uff09\u9ad8\u6602\u7684\u5f00\u529e\u8d44\u91d1\uff1b\uff084\uff09\u73b0\u6709\u4f01\u4e1a\u7684\u5e02\u573a\u4e3b\u63a7\u6743\uff08\u4f8b\u5982\uff1a\u53ef\u4ee5\u53d1\u52a8\u4ef7\u683c\u6218\u6216\u63e1\u6709\u4e3b\u8981\u5ba2\u6237\u7684\u5408\u7ea6\uff09\uff1b\uff085\uff09\u5df2\u7ecf\u6784\u6210\u4e60\u60ef\u7684\u6d88\u8d39\u8005\u504f\u597d\uff1b\uff086\uff09\u73b0\u6709\u4f01\u4e1a\u5bf9\u8d44\u6e90\u7684\u4e3b\u63a7\u6743\uff08\u4f8b\u5982\uff1a\u91c7\u77ff\u6743\u3001\u4f18\u5148\u91c7\u8d2d\u6743\uff09\u7b49\u3002<\/P><br \/>\n<P><BR>2. Corporate strategy<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u4ee5\u4ea7\u54c1\u5e02\u573a\u3001\u516c\u53f8\u7ade\u4e89\u7684\u5730\u57df\u8303\u56f4\u548c\u4ece\u4e8b\u5546\u4e1a\u6d3b\u52a8\u7684\u8303\u56f4\uff0c\u51b3\u5b9a\u516c\u53f8\u5982\u4f55\u7ade\u4e89\u7684\u653f\u7b56\u548c\u539f\u5219\u3002<\/P><br \/>\n<P><BR>3. Downsizing<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u53c8\u79f0\u300c\u7f29\u51cf\u89c4\u6a21\u300d\u3002\u4e3a\u6539\u5584\u4f01\u4e1a\u6cd5\u4eba\u7684\u83b7\u5229\u80fd\u529b\uff0c\u900f\u8fc7\u7f29\u51cf\u4ea7\u80fd\u3001\u64a4\u9664\u5468\u8fb9\u4e8b\u4e1a\u3001\u88c1\u5458\uff0c\u6216\u5220\u51cf\u95f4\u63a5\u8d39\u7528\u6765\u7f29\u5c0f\u516c\u53f8\u7684\u8425\u8fd0\u89c4\u6a21\u3002<BR>&nbsp;<BR>&nbsp;<BR>4. Economies of learning&nbsp;&nbsp; \u53c8\u79f0\u300c\u5b66\u4e60\u66f2\u7ebf\u300d<BR>&nbsp;<BR>&nbsp;&nbsp; &nbsp;\u900f\u8fc7\u91cd\u590d\u6027\u7684\u5b66\u4e60\uff0c\u4f7f\u5f97\u64cd\u4f5c\u7684\u719f\u7ec3\u5ea6\u589e\u52a0\u3001\u6280\u672f\u8fdb\u6b65\u3001\u7ba1\u7406\u6216\u7ec4\u7ec7\u7684\u80fd\u529b\u589e\u5f3a\uff0c\u5355\u4f4d\u6210\u672c\u968f\u8457\u65f6\u95f4\u53ca\u4ea7\u80fd\u6269\u5927\u800c\u964d\u4f4e\u3002<\/P><br \/>\n<P><BR>5. Economies of scope<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u5728\u65e2\u6709\u7684\u5ba2\u6237\u57fa\u7840\u4e0b\uff0c\u63d0\u4f9b\u5ba2\u6237\u66f4\u591a\u5143\u7684\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u4f7f\u5f97\u5171\u6709\u7684\u6210\u672c\u66f4\u5f62\u964d\u4f4e\uff0c\u8fdb\u800c\u6269\u5927\u4e86\u987e\u5ba2\u7684\u5360\u6709\u7387<\/P><br \/>\n<P><BR>6. Intellectual Capital<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u6bcf\u4e2a\u4eba\u80fd\u4e3a\u4f01\u4e1a\u6cd5\u4eba\u5e26\u6765\u7ade\u4e89\u4f18\u52bf\u7684\u4e00\u5207\u77e5\u8bc6\u3001\u80fd\u529b\u603b\u5408\u3002\u5b83\u662f\u65e0\u5f62\u65e0\u76f8\u7684\uff0c\u5b83\u53ef\u80fd\u662f\u4e00\u7ec4\u5de5\u4f5c\u4eba\u5458\u7684\u77e5\u8bc6\u603b\u5408\uff0c\u4e5f\u53ef\u80fd\u662f\u9690\u85cf\u5728\u4f01\u4e1a\u5185\u91cf\u4ea7\u7684\u6280\u672f\u80fd\u529b\uff0c\u6216\u8005\u662f\u4e0e\u987e\u5ba2\u95f4\u7684\u4fe1\u8d56\u5173\u7cfb\uff0c\u5bfc\u81f4\u987e\u5ba2\u4e0d\u65ad\u4e0a\u95e8\u7684\u539f\u56e0\u3002\u5b83\u5305\u62ec\u4e09\u4e2a\u90e8\u4efd\uff1a\u300c\u4eba\u529b\u8d44\u672c\u300d\u3001\u300c\u7ed3\u6784\u8d44\u672c\u300d\u3001\u300c\u987e\u5ba2\u8d44\u672c\u300d\u3002\u4e00\u8a00\u4ee5\u853d\u4e4b\uff0c\u51e1\u662f\u80fd\u591f\u521b\u9020\u8d22\u5bcc\u7684\u77e5\u8bc6\u3001\u8d44\u8baf\u3001\u667a\u6167\u8d22\u4ea7\u3001\u7ecf\u9a8c\u7b49\u667a\u6167\u6750\u6599\uff0c\u5c31\u53eb\u505a\u300c\u667a\u6167\u8d44\u672c\u300d\uff0c\u7b80\u5355\u7684\u8bf4\uff0c\u667a\u6167\u8d44\u672c\u5c31\u662f\u5305\u88c5\u597d\u7684\u4e00\u5957\u6709\u7528\u7684\u77e5\u8bc6\u3002\u3002\uff08\u6458\u81eaThomas A. Stewart\u6240\u8457Intellectual Capital\uff09<\/P><br \/>\n<P>\u667a\u6167\u8d44\u672c\u5c31\u662f\u5df2\u7ecf\u5177\u4f53\u5316\u3001\u5df2\u7ecf\u6355\u6349\u5230\u3001\u5df2\u7ecf\u53d1\u6325\u6760\u6746\u6548\u5e94\uff0c\u800c\u80fd\u4ea7\u751f\u66f4\u9ad8\u4ef7\u503c\u8d44\u4ea7\u7684\u667a\u6167\u6750\u6599\uff08Intellectual material\uff09<\/P><br \/>\n<P><BR>7. Digital Nervous System<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u5728\u6bd4\u5c14\u00b7\u76d6\u5179\u6240\u8457\u7684\u300a\u6570\u4f4d\u795e\u7ecf\u7cfb\u7edf\u300b\uff08The speed of Thought\uff09\u4e00\u4e66\u4e2d\u5217\u51fa\u768412\u6761\u6570\u4f4d\u795e\u7ecf\u5316\u539f\u5219\uff0c\u5171\u5206\u4e3a\u4e09\u90e8\u5206\uff1a<\/P><br \/>\n<P>\u5173\u4e8e\u77e5\u8bc6\u5de5\u4f5c\uff1a<BR>1. \u575a\u6301\u7ec4\u7ec7\u7684\u901a\u8baf\u8981\u7ecf\u7531\u7535\u5b50\u90ae\u4ef6\uff0c\u7531\u6b64\u4f60\u80fd\u4ee5\u5feb\u5982\u53cd\u5c04\u7684\u901f\u5ea6\u56de\u5e94\u65b0\u7684\u8baf\u606f\u3002<BR>2. \u7814\u7a76\u7ebf\u4e0a\u7684\u9500\u552e\u8d44\u6599\u627e\u51fa\u6a21\u5f0f\uff0c\u5e76\u4fbf\u4e8e\u5206\u4eab\u6240\u89c1\uff1b\u4e86\u89e3\u6574\u4f53\u7684\u8d8b\u52bf\u5e76\u5bf9\u4e2a\u522b\u987e\u5ba2\u63d0\u4f9b\u91cf\u8eab\u7684\u670d\u52a1\u3002<BR>3. \u4f7f\u7528\u4e2a\u4eba\u7535\u8111\u8fdb\u884c\u8425\u8fd0\u5206\u6790\uff0c\u63d0\u5347\u77e5\u8bc6\u5de5\u4f5c\u8005\u5bf9\u4ea7\u54c1\u3001\u670d\u52a1\u548c\u83b7\u5229\u7b49\u5de5\u4f5c\u6709\u9ad8\u6c34\u51c6\u7684\u601d\u8003\u3002<BR>4. \u5229\u7528\u6570\u4f4d\u5de5\u5177\u521b\u9020\u8de8\u90e8\u95e8\u7684\u865a\u62df\u56e2\u961f\uff0c\u53ef\u4ee5\u5206\u4eab\u77e5\u8bc6\uff0c\u4e5f\u53ef\u4ee5\u5373\u65f6\u7684\u5229\u7528\u5f7c\u6b64\u7684\u89c2\u5ff5\u3002\u5229\u7528\u6570\u4f4d\u7cfb\u7edf\u8ba9\u6bcf\u4e2a\u4eba\u90fd\u80fd\u638c\u63e1\u516c\u53f8\u5f97\u72b6\u51b5\uff0c\u5e76\u52a0\u5229\u7528\u3002<BR>5. \u628a\u6240\u6709\u7684\u7eb8\u4e0a\u4f5c\u4e1a\u8f6c\u6362\u6210\u6570\u4f4d\u6d41\u7a0b\uff0c\u53bb\u9664\u884c\u653f\u74f6\u9888\uff0c\u8ba9\u77e5\u8bc6\u5de5\u4f5c\u8005\u6709\u65f6\u95f4\u53bb\u505a\u66f4\u91cd\u8981\u7684\u4efb\u52a1\u3002<\/P><br \/>\n<P>\u5173\u4e8e\u4f01\u4e1a\u8425\u8fd0\uff1a<BR>6. \u4f7f\u7528\u6570\u4f4d\u5de5\u5177\u53bb\u9664\u5355\u4e00\u4efb\u52a1\u7684\u5de5\u4f5c\uff0c\u6216\u6539\u53d8\u5b83\u4eec\u6210\u4e3a\u5177\u6709\u9644\u52a0\u4ef7\u503c\u7684\u5de5\u4f5c\uff0c\u8fd9\u5f97\u5584\u7528\u77e5\u8bc6\u5de5\u4f5c\u8005\u7684\u6280\u80fd\u3002<BR>7. \u521b\u9020\u6570\u4f4d\u56de\u9988\u73af\u8def\u4ee5\u6539\u5584\u5b9e\u8d28\u6d41\u7a0b\u7684\u6548\u7387\uff0c\u4e5f\u6539\u5584\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u54c1\u8d28\u3002\u6bcf\u4f4d\u5458\u5de5\u7684\u90fd\u80fd\u8f7b\u6613\u7684\u638c\u63e1\u4e3b\u8981\u7684\u51c6\u5219\u3002<BR>8. \u4f7f\u7528\u6570\u4f4d\u7cfb\u7edf\uff0c\u628a\u987e\u5ba2\u7684\u62b1\u6028\u5373\u65f6\u7684\u9001\u7ed9\u80fd\u591f\u6539\u5584\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u4eba\u3002<BR>9. \u4f7f\u7528\u6570\u4f4d\u901a\u8baf\uff0c\u91cd\u65b0\u754c\u5b9a\u4f60\u7684\u4e8b\u4e1a\u672c\u8d28\u4ee5\u53ca\u4e13\u4e1a\u8303\u7574\u3002\u6839\u636e\u987e\u5ba2\u7684\u60c5\u51b5\uff0c\u51b3\u5b9a\u516c\u53f8\u8981\u53d8\u5927\u800c\u6709\u5b9e\u529b\uff0c\u8fd8\u662f\u7ef4\u6301\u5c0f\u89c4\u6a21\u4f46\u4e0e\u5ba2\u6237\u66f4\u63a5\u8fd1\u3002<\/P><br \/>\n<P>\u5173\u4e8e\u7535\u5b50\u5546\u52a1\uff1a<BR>10. \u4ee5\u8d44\u8baf\u6362\u53d6\u65f6\u95f4\u3002\u4e0e\u6240\u6709\u4f9b\u5e94\u5546\u548c\u5408\u4f5c\u5382\u5546\u5229\u7528\u6570\u4f4d\u4ea4\u6613\uff0c\u53ef\u4ee5\u7f29\u77ed\u5468\u671f\u65f6\u95f4\uff0c\u628a\u6240\u6709\u7684\u4f01\u4e1a\u6d41\u7a0b\u8f6c\u6362\u6210\u5373\u65f6\uff08Just-In-Time\uff09\u4ea4\u8d27\u3002<BR>11. \u670d\u52a1\u548c\u9500\u552e\u4ee5\u6570\u4f4d\u4ea4\u6613\uff0c\u53ef\u4ee5\u51cf\u5c11\u987e\u5ba2\u4ea4\u6613\u4e2d\u95f4\u4eba\u3002\u5982\u679c\u4f60\u662f\u4e2d\u95f4\u5546\uff0c\u5229\u7528\u6570\u4f4d\u5de5\u5177\u521b\u9020\u4ea4\u6613\u7684\u9644\u52a0\u4ef7\u503c12. \u4f7f\u7528\u6570\u4f4d\u5de5\u5177\u5e2e\u52a9\u987e\u5ba2\u89e3\u51b3\u95ee\u9898\uff0c\u5fc5\u5bf9\u4ef7\u503c\u8f83\u9ad8\u7684\u987e\u5ba2\u9700\u6c42\uff0c\u4fdd\u6301\u4e2a\u4eba\u6027\u7684\u8054\u7cfb\u3002<\/P><br \/>\n<P>8. ABC classification<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u539f\u610f\u662f\u7ba1\u5236\u5b58\u8d27\u7684\u65b9\u6cd5\uff0c\u5f15\u7533\u4e3a\u51b3\u7b56\u8005\u5bf9\u4e8b\u60c5\u4f18\u5148\u987a\u5e8f\u7684\u51b3\u5b9a\u65b9\u6cd5\u3002\u5728\u5b58\u8d27\u7ba1\u7406\u4e0a\uff0c\u5c06\u5b58\u8d27\u6309\u4ef7\u503c\u5927\u5c0f\u548c\u5bf9\u751f\u4ea7\u7684\u91cd\u8981\u7a0b\u5ea6\uff0c\u5206\u4e3aABC\u4e09\u7c7b\uff0cA\u7c7b\u7c7b\u522b\u6700\u5c11\uff0c\u4f46\u4ef7\u503c\u6700\u9ad8\uff1bC\u7c7b\u7c7b\u522b\u6700\u591a\uff0c\u4f46\u4ef7\u503c\u6700\u4f4e\u3002\u82e5\u5c06\u5b58\u8d27\u7ba1\u5236\u7684\u91cd\u70b9\u96c6\u4e2d\u4e8e\u5bf9A\u7c7b\u7684\u63a7\u5236\uff0c\u65e2\u53ef\u964d\u4f4e\u5b58\u8d27\u6240\u9020\u6210\u7684\u8d44\u91d1\u79ef\u538b\uff0c\u53c8\u53ef\u51cf\u5c11\u7ba1\u7406\u8d39\u7528\u3002\u5bf9\u4e8e\u51b3\u7b56\u8005\u6765\u8bf4\uff0c\u6bcf\u5929\u8981\u5904\u7406\u7684\u4e8b\u60c5\u5f88\u591a\uff0c\u6709\u4e00\u4e9b\u4e8b\u60c5\u662f\u5fc5\u987b\u505a\uff08Must to do\uff09\uff0c\u6709\u4e00\u4e9b\u4e8b\u662f\u53ef\u505a\u53ef\u4e0d\u505a\uff08Nice to do\uff09\uff0cA\u7c7b\u7684\u4e8b\u5f88\u5c11\uff0c\u4f46\u5fc5\u987b\u505a\uff0cC\u7c7b\u7684\u4e8b\u5f88\u591a\uff0c\u4f46\u53ef\u505a\u53ef\u4e0d\u505a\uff0c\u53ef\u4ee5\u4ea4\u7ed9\u522b\u4eba\u505a\u3002<\/P><br \/>\n<P><BR>9. Management Cycle<BR>&nbsp;<BR>&nbsp;&nbsp; &nbsp;\u5373\u7ba1\u7406\u6027\u7684\u5de5\u4f5c\uff0c\u53c8\u79f0\u300c\u7ba1\u7406\u5faa\u73af\u300d(Management Cycle)\uff0c\u5305\u62ec\uff1a\u8ba1\u753b\uff08Planning\uff09\u3001\u7ec4\u7ec7\uff08Organization\uff09\u3001\u7528\u4eba\uff08Staffing\uff09\u3001\u6307\u5bfc\uff08Directing\uff09\u3001\u63a7\u5236\uff08Controlling\uff09\u3002\u5728\u4e94\u5927\u5faa\u73af\u4e2d\uff0c\u4e3b\u7ba1\u4eba\u5458\u4f1a\u65f6\u5e38\u9047\u5230\u95ee\u9898\uff0c\u6709\u4e86\u95ee\u9898\u5fc5\u987b\u63d0\u51fa\u89e3\u51b3\u5bf9\u7b56\uff0c\u5373\u51b3\u7b56\uff08Decision Making\uff09\uff0c\u51b3\u7b56\u867d\u4e0d\u662f\u4e94\u5927\u5faa\u73af\u4e2d\u7684\u4efb\u4e00\u4e2a\u5faa\u73af\uff0c\u4f46\u5b83\u4e5f\u662f\u7ba1\u7406\u6027\u7684\u5de5\u4f5c\u3002<\/P><br \/>\n<P><BR>10 Management by Leadership<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u662f\u603b\u88c1\u5b66\u82d1\u9488\u5bf9\u5f3a\u5316\u4e2d\u9636\u4e3b\u7ba1\u7684\u9886\u5bfc\u4e0e\u7ba1\u7406\u80fd\u529b\u8bbe\u8ba1\u7684\u6559\u80b2\u8bad\u7ec3\u3002\u5b9a\u4e49\u4e3a\u300c\u5f15\u5bfc\u5e76\u5e26\u9886\u56e2\u961f\u6210\u5458\uff0c\u6709\u6548\u7684\u8fd0\u7528\u7ec4\u7ec7\u5404\u79cd\u8d44\u6e90\u53bb\u5b8c\u6210\u4f01\u4e1a\u7ec4\u7ec7\u7684\u76ee\u6807\u3002\u300d\u5171\u5206\u4e03\u9879\u5de5\u4f5c\uff0c\u5206\u522b\u662f\u300c\u613f\u666f\u4e0e\u76ee\u6807\u7684\u63cf\u7ed8\u300d(Scenario Description)\u3001\u300c\u542f\u52a8\u53d8\u9769\u300d(Inspiring Change)\u3001\u300c\u5efa\u7acb\u70ed\u8bda\u56e2\u961f\u300d(Establish a Hot Group)\u3001\u8ba1\u753b(Plan)\u3001\u6267\u884c(Do)\u3001\u68c0\u67e5(Check)\u3001\u8c03\u6574\u884c\u52a8(Action)\u7b49\uff0c\u53c8\u79f0\u300c\u9886\u5bfc-\u7ba1\u7406\u53cc\u5faa\u73af\u300d\u3002<\/P><br \/>\n<P><BR>11 Concept R &amp; D<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u300c\u6982\u5ff5\u7814\u53d1\u300d\u5176\u5b9a\u4e49\u4e3a\uff1a\u8fd0\u7528\u4e00\u5207\u53ef\u8fd0\u7528\u7684\u8d44\u6e90\uff0c\u521b\u9020\u987e\u5ba2\u6240\u9700\u8981\u7684\u4ea7\u54c1\u6216\u670d\u52a1\u3002<\/P><br \/>\n<P>\u7814\u53d1\u4eba\u5458\u7684\u76f2\u70b9\u5728\u4e8e\u8fc7\u4e8e\u6280\u672f\u5bfc\u5411\uff0c\u4ee5\u81f4\u4e8e\u8ffd\u6c42\u6280\u672f\u7684\u7a81\u7834\uff0c\u800c\u975e\u987e\u5ba2\u7684\u6ee1\u610f\u3002\u884c\u9500\u4eba\u5458\u5e94\u8be5\u503e\u542c\u987e\u5ba2\u7684\u58f0\u97f3\uff0c\u9488\u5bf9\u987e\u5ba2\u7684\u9700\u8981\u5f00\u53d1\u4ea7\u54c1\uff0c\u4ee5\u7f51\u7ad9\u7684\u5f00\u53d1\u4e3a\u4f8b\uff0c\u76ee\u7684\u5728\u63d0\u4f9b\u4f7f\u7528\u8005\u6700\u65b9\u4fbf\u7684\u4ecb\u9762\uff0c\u9700\u8981\u7684\u7f51\u9875\u529f\u80fd\u5176\u5b9e\u5f88\u7b80\u5355\uff0c\u4f46\u6280\u672f\u4eba\u5458\u5e38\u5e38\u4e0d\u8010\u70e6\u7f51\u9875\u7684\u4fee\u6539\uff0c\u56e0\u4e3a\u8fd9\u5e76\u975e\u9ad8\u96be\u5ea6\u7684\u6280\u672f\u6311\u6218\uff0c\u4ee5\u81f4\u4e8e\u7f51\u7ad9\u5e38\u5e38\u4f1a\u51fa\u73b0\u4e0d\u5c3d\u4eba\u610f\u7684\u8bbe\u8ba1\uff0c\u5176\u5b9e\u8fd9\u662f\u9700\u8981\u6280\u672f\u4eba\u5458\u4e0e\u884c\u9500\u4eba\u5458\u6709\u9ad8\u5ea6\u5171\u8bc6\uff0c\u624d\u80fd\u5171\u540c\u9762\u5bf9\u5ba2\u6237\uff0c\u4e3a\u5ba2\u6237\u521b\u9020\u771f\u6b63\u7684\u4eb2\u5207\uff0c\u65b9\u4fbf\u7684\u4f7f\u7528\u4ecb\u9762\u3002<\/P><br \/>\n<P>12&nbsp; CRM(Customer Relationship Management)<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp;&nbsp; \u662f\u4e00\u79cd\u65e8\u5728\u6539\u5584\u4f01\u4e1a\u4e0e\u5ba2\u6237\u4e4b\u95f4\u5173\u7cfb\u7684\u65b0\u578b\u7ba1\u7406\u673a\u5236\uff0c\u5b83\u5b9e\u65bd\u4e8e\u4f01\u4e1a\u7684\u5e02\u573a\u8425\u9500\u3001\u9500\u552e\u3001\u670d\u52a1\u4e0e\u6280\u672f\u652f\u63f4\u7b49\uff0c\u5404\u79cd\u4e0e\u5ba2\u6237\u76f8\u5173\u7684\u9886\u57df\u3002<\/P><br \/>\n<P>CRM\u7684\u76ee\u6807\u662f\u4e00\u65b9\u9762\u901a\u8fc7\u63d0\u4f9b\u66f4\u5feb\u901f\u3001\u5468\u5230\u7684\u4f18\u8d28\u670d\u52a1\uff0c\u5438\u5f15\u548c\u4fdd\u6301\u66f4\u591a\u7684\u5ba2\u6237\uff1b\u53e6\u4e00\u65b9\u9762\u901a\u8fc7\u5bf9\u4e1a\u52a1\u6d41\u7a0b\u7684\u5168\u9762\u7ba1\u7406\u6765\u964d\u4f4e\u4f01\u4e1a\u7684\u6210\u672c\u3002&nbsp;<\/P><br \/>\n<P>13&nbsp; KM(Knowledge Management)<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u77e5\u8bc6\u7ba1\u7406\uff0c\u6307\u7684\u5c31\u662f\u9488\u5bf9\u8d44\u8baf\u7684\u4e86\u89e3\uff0c\u957f\u65f6\u95f4\u52a0\u4ee5\u7ec4\u7ec7\u3001\u66f4\u65b0\u3001\u6574\u7406\u3001\u5206\u6790\u5e76\u4e0e\u4ed6\u4eba\u5206\u4eab\u7684\u8fc7\u7a0b\u3002\u77e5\u8bc6\u7ba1\u7406\u662f\u4e2a\u5546\u4e1a\u7684\u6280\u5de7\uff0c\u8fd9\u79cd\u8fc7\u7a0b\u53ef\u4ee5\u8ba9\u7ec4\u7ec7\u91cc\u7684\u4eba\u4eec\uff0c\u5f97\u4ee5\u7528\u6709\u7ec4\u7ec7\u4e14\u6709\u6548\u7684\u65b9\u5f0f\uff0c\u4e0e\u7ec4\u7ec7\u4e2d\u7684\u5176\u4ed6\u4eba\u5206\u4eab\u77e5\u8bc6\u3002<\/P><br \/>\n<P>\u4e5f\u5c31\u662f\u4f01\u4e1a\u4e0d\u8bba\u7eb5\u5411\u3001\u6a2a\u5411\uff0c\u628a\u516c\u53f8\u5bf9\u5185\u53ca\u5bf9\u5916\u7684\u5404\u79cd\u6d3b\u52a8\u8d44\u8baf\u7eaa\u5f55\u4e0b\u6765\uff0c\u6709\u6548\u7684\u7ec4\u7ec7\u7ed3\u6784\u540e\uff0c\u4ee5\u6570\u4f4d\u65b9\u5f0f\u8fdb\u884c\uff0c\u80fd\u534f\u52a9\u516c\u53f8\u5728\u7b56\u7565\u65b9\u9762\u5e94\u7528\uff0c\u8f85\u52a9\u516c\u53f8\u8fbe\u5230\u4f01\u4e1a\u76ee\u6807\u53ca\u4f7f\u547d\uff0c\u5c31\u79f0\u4e3a\u300c\u77e5\u8bc6\u7ba1\u7406\u300d\u3002&nbsp;<\/P><br \/>\n<P>14&nbsp; NLP ( Neuro-Linguistic Programming )<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; NLP(Neuro Linguistic Programming)\uff0c\u4e2d\u6587\u4e5f\u8bd1\u4e3a\u300c\u8eab\u5fc3\u8bed\u8a00\u7a0b\u5e8f\u5b66\u300d\uff0c\u662f\u8fd1\u5e74\u88ab\u516c\u8ba4\u7684\u4e00\u79cd\u6781\u4e3a\u6709\u6548\u800c\u5feb\u901f\u7684\u4e2a\u4eba\u6539\u8fdb\u6280\u5de7\u3002\u5728\u77ed\u77ed\u4e09\u5341\u591a\u5e74\uff0cNLP\u7684\u5e94\u7528\u8303\u56f4\u5df2\u4f38\u5c55\u81f3\u5de5\u5546\u4e1a\u3001\u6559\u80b2\u3001\u5fc3\u7406\u6cbb\u7597\u3001\u53ca\u4e2a\u4eba\u7a81\u7834\u7b49\u5404\u65b9\u9762\u3002 <\/P><br \/>\n<P>NLP\u4e4b\u5b9e\u7528\u6280\u5de7\uff0c\u5728\u4e2a\u4eba\u4e0a\u53ef\u4ee5\u6cbb\u7597\u5fc3\u7406\u521b\u4f24\u3001\u53d7\u8650\u3001\u7f3a\u4e4f\u81ea\u4fe1\u3001\u6050\u60e7\u3001\u8eab\u5fc3\u4e0d\u9002\u3001\u5bb6\u5ead\u95ee\u9898\u7b49\uff1b\u5728\u5546\u4e1a\u5e94\u7528\u4e0a\uff0cNLP\u53ef\u5e94\u7528\u4e8e\u9500\u552e\u3001\u8c08\u5224\u3001\u9886\u5bfc\u3001\u589e\u5f3a\u521b\u9020\u529b\u3001\u6539\u5584\u9058\u901a\u7b49\u5404\u65b9\u9762\u3002<\/P><br \/>\n<P>NLP\u57281960\u5e74\u5de6\u53f3\u7531\u73ed\u5fb7\u52d2(Richard Bandler)\u53ca\u845b\u745e\u5fb7(John Grinder)\u4e3a\u4e86\u6cbb\u7597\u65f6\u7684\u6c9f\u901a\u800c\u5f00\u59cb\u53d1\u5c55\uff0c\u8fc4\u4eca\u5df2\u5728\u5f88\u591a\u9886\u57df\u4e2d\u5e94\u7528\uff0c\u5305\u62ec\u5546\u4e1a\u3001\u6cd5\u5f8b\u3001\u53ca\u6559\u80b2\u3002\u4eba\u4eec\u900f\u8fc7\u611f\u5b98\u6216\u300c\u8868\u8c61\u7cfb\u7edf\u300d(representational systems)\u800c\u63a5\u6536\u8baf\u606f\uff0c\u5e76\u56e0\u6b64\u5bf9\u4e16\u754c\u7684\u5404\u79cd\u73b0\u8c61\u4ea7\u751f\u4e0d\u540c\u7684\u4f53\u9a8c\uff0c\u85c9\u8457\u5bf9\u8fd9\u4e9b\u73b0\u8c61\u7684\u4e86\u89e3\uff0c\u4eba\u4eec\u53ef\u4ee5\u6539\u53d8\u81ea\u5df1\u7684\u6c9f\u901a\u6280\u5de7\uff0c\u4ee5\u589e\u52a0\u53cc\u65b9\u7684\u4e92\u4fe1\u4e0e\u4e92\u76f8\u4e86\u89e3\u3002<\/P><br \/>\n<P><BR>15 Data Mining<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u201c\u8d44\u6599\u91c7\u77ff\u201d\u662f\u7ecf\u7531\u81ea\u52a8\u6216\u534a\u81ea\u52a8\u7684\u65b9\u6cd5\u63a2\u52d8\u53ca\u5206\u6790\u5927\u91cf\u7684\u8d44\u6599\uff0c\u4ee5\u5efa\u7acb\u6709\u6548\u7684\u6a21\u578b\u53ca\u89c4\u5219\uff0c\u8ba9\u4f01\u4e1a\u900f\u8fc7\u8d44\u6599\u6316\u6398\u66f4\u4e86\u89e3\u4ed6\u4eec\u7684\u5ba2\u6237\uff0c\u8fdb\u800c\u6539\u8fdb\u4ed6\u4eec\u7684\u884c\u9500\u3001\u4e1a\u52a1\u53ca\u5ba2\u670d\u7684\u8fd0\u4f5c\u3002<\/P><br \/>\n<P><BR>16&nbsp; SWOT<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; SWOT\u5206\u6790\u662f\u5e02\u573a\u8425\u9500\u7ba1\u7406\u4e2d\u7ecf\u5e38\u4f7f\u7528\u7684\u5206\u6790\u5de5\u5177\uff1aS\u4ee3\u8868strength(\u4f18\u52bf)\uff0cW\u4ee3\u8868weakness(\u5f31\u52bf)\uff0cO\u4ee3\u8868opportunity(\u673a\u4f1a)\uff0cT\u4ee3\u8868threat(\u5a01\u80c1)\u3002<\/P><br \/>\n<P>\u5e02\u573a\u5206\u6790\u4eba\u5458\u7ecf\u5e38\u4f7f\u7528\u8fd9\u4e00\u5de5\u5177\u6765\u5206\u6790\u6574\u4e2a\u884c\u4e1a\u548c\u5e02\u573a\uff0c\u83b7\u53d6\u76f8\u5173\u7684\u5e02\u573a\u8d44\u8baf\uff0c\u4e3a\u9ad8\u5c42\u63d0\u4f9b\u51b3\u7b56\u4f9d\u636e\u3002\u5176\u4e2d\uff0cS\u3001W\u662f\u5185\u90e8\u56e0\u7d20\uff0cO\u3001T\u662f\u5916\u90e8\u56e0\u7d20\u3002<\/P><br \/>\n<P><BR>17&nbsp; 5S<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u5728\u65e9\u671f(\u7ea61955\u5e74)\u65e5\u672c\u4e5f\u4ec5\u6b62\u4e8e\u63a8\u884c\u201c\u6574\u7406\u3001\u6574\u987f\u201d2S\u800c\u5df2\uff0c\u540e\u6765\u56e0\u6c34\u51c6\u7684\u63d0\u5347\u53ca\u7ba1\u7406\u9700\u8981\uff0c\u9010\u6e10\u6210\u4e3a\u76ee\u524d\u76845S\u6574\u4f53\u67b6\u6784\uff0c\u5176\u91cd\u70b9\u4ece\u539f\u6765\u7684\u6574\u5907\u5b89\u5168\uff0c\u6269\u53ca\u4e8e\u536b\u751f\u3001\u6548\u7387\u3001\u54c1\u8d28\u4e0e\u6210\u672c\u65b9\u9762\u3002<\/P><br \/>\n<P>5S\u5373\u4ee5\u4e94\u4e2a\u5b57\u8bcd\u90fd\u662f\u4ee5\u201cS\u201d\u4e3a\u5f00\u5934\u7684\u65e5\u6587\u7f57\u9a6c\u62fc\u97f3\uff0c\u6545\u7b80\u79f0\u201c5S\u201d\uff0c5S\u8fd0\u52a8\u5b9e\u65bd\u8981\u9886\u5305\u62ec\uff1a\u6574\u7406\u3001\u6574\u987f\u3001\u6e05\u626b\u3001\u6e05\u6d01\u3001\u6559\u517b\u3002<\/P><br \/>\n<P><BR>18 ERP(Enterprise Resource Planning)<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u6240\u8c13ERP\u5c31\u662f\u4f01\u4e1a\u8d44\u6e90\u89c4\u5212\u3002ERP\u662f\u4f01\u4e1a\u5efa\u7f6e\u8fdb\u519b\u7535\u5b50\u5546\u52a1\u7684\u57fa\u7840\uff0c\u7b80\u5355\u6765\u8bf4\u5c31\u662f\u8fd0\u7528\u7535\u8111\u8f6f\u3001\u786c\u4f53\u8f85\u52a9\u4f01\u4e1a\u7684\u6bcf\u4e00\u4e2a\u8fd0\u4f5c\u73af\u8282\uff1b\u4e5f\u5c31\u662f\u6574\u4e2a\u4f01\u4e1a\uff0c\u4ece\u4e0a\u6e38\u5230\u4e0b\u6e38\u7684\u4f9b\u5e94\u94fe\u7ba1\u7406\uff0c\u5230\u4e0e\u5ba2\u6237\u5173\u7cfb\u7684\u7ba1\u7406\u5de5\u4f5c\uff0c\u90fd\u900f\u8fc7\u8d44\u8baf\u79d1\u6280\u6765\u8fdb\u884c\u3002<BR>&nbsp;<\/P><br \/>\n<P>19 COP(Communities of Practice)<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u5b9e\u52a1\u793e\u7fa4(Communities of Practice, \u7b80\u79f0CoP)\uff0c\u662f\u4e00\u79cd\u5177\u4e13\u4e1a\u6027\u7684\u77e5\u8bc6\u578b\u7ec4\u7ec7\uff0c\u4e5f\u662f\u7ec4\u7ec7\u53d1\u5c55\u77e5\u8bc6\u7ba1\u7406\u7684\u91cd\u8981\u5de5\u5177\u3002<\/P><br \/>\n<P>\u6839\u636eDavenport\u4e0ePrusak(1998)\u8fd9\u4e8c\u4f4d\u5b66\u8005\u5bf9CoP\u7684\u5b9a\u4e49\uff0cCoP\u4e3a\u4e00\u7fa4\u5177\u6709\u4e92\u8865\u6027\u77e5\u8bc6\u7684\u5de5\u4f5c\u8005\uff0c\u56e0\u5176\u6240\u4ece\u4e8b\u4e1a\u52a1\u6027\u8d28\u76f8\u7c7b\u4f3c\uff0c\u5f7c\u6b64\u95f4\u53c8\u5177\u6709\u76f8\u540c\u5174\u8da3\u53ca\u76ee\u6807\uff0c\u800c\u81ea\u53d1\u6027\u5171\u540c\u53d1\u8d77\u7684\u4e00\u79cd\u975e\u6b63\u5f0f\u7684\u7ec4\u7ec7\u3002\u4f8b\u5982\uff1aIBM\u7684\u5168\u7403\u670d\u52a1\u4e8b\u52a1\u90e8\u77e5\u8bc6\u7f51\u7edc(Knowledge Network)\u6216HP\u7684\u5b66\u4e60\u793e\u7fa4\u90fd\u662fCoP\u7684\u5178\u578b\u4f8b\u5b50\u3002<\/P><br \/>\n<P>\u5b9e\u52a1\u793e\u7fa4\u4e3a\u5b9e\u9645\u5e94\u7528\u7684\u793e\u7fa4\u6cdb\u79f0\uff0c\u4e00\u822c\u4f01\u4e1a\u6216\u987e\u95ee\u516c\u53f8\u4ee5\u201c\u5b9e\u52a1\u793e\u7fa4\u201d\u6765\u5f3a\u8c03\u5176\u77e5\u8bc6\u7ba1\u7406\u7684\u6548\u679c\u4e0e\u77e5\u8bc6\u793e\u7fa4\u4e0d\u540c\uff0c\u8868\u793a\u5b9e\u52a1\u793e\u7fa4\u5e94\u7528\u4e0d\u662f\u62ff\u6765\u505a\u5b66\u672f\u7528\u3002<\/P><br \/>\n<P>\u5b9e\u52a1\u793e\u7fa4\u662f\u53ef\u89e3\u51b3\u793e\u7fa4\u6210\u5458\u5728\u77e5\u8bc6\u7ba1\u7406\u4e0a\u7684\u5927\u90e8\u5206\u95ee\u9898\uff0c\u4e14\u900f\u8fc7\u77e5\u8bc6\u5206\u4eab\u5e94\u7528\uff0c\u8ba9\u95ee\u9898\u6108\u6765\u6108\u5c11\uff0c\u6216\u51cf\u5c11\u65b0\u4eba\u72af\u76f8\u540c\u9519\u8bef\u7684\u673a\u4f1a\u3002<\/P><br \/>\n<P><BR>20&nbsp; TQM(Total Quality Management)<BR>&nbsp;<BR>&nbsp;&nbsp;&nbsp; \u5168\u9762\u54c1\u8d28\u7ba1\u7406(TQM)\uff0c\u662f\u91cd\u65b0\u7ec4\u5408\u4f20\u7edf\u7ba1\u7406\uff0c\u4ee5\u6539\u8fdb\u4ea7\u54c1\u54c1\u8d28\u548c\u589e\u8fdb\u987e\u5ba2\u6ee1\u610f\u7684\u6280\u672f\uff0cTQM\u53ef\u4ee5\u8bf4\u662f\u6574\u5408\u7684\u7ba1\u7406\u54f2\u5b66\uff0c\u5b83\u5f3a\u8c03\u6301\u7eed\u4e0d\u65ad\u7684\u6539\u5584\u3001\u7b26\u5408\u987e\u5ba2\u7684\u9700\u6c42\u3001\u964d\u4f4e\u91cd\u5de5\u7684\u73b0\u8c61\u3001\u957f\u7a0b\u7684\u601d\u8003\u6a21\u5f0f\u3001\u589e\u52a0\u5458\u5de5\u7684\u53c2\u4e0e\u3001\u4ee5\u5c0f\u7ec4\u4e3a\u57fa\u7840\u7684\u95ee\u9898\u89e3\u51b3\u65b9\u5f0f\u3002<\/P><br \/>\n<P>TQM\u5e7f\u6cdb\u5730\u5e94\u7528\u4e8e\u5404\u4e2a\u9886\u57df\u4e2d\uff0c\u6700\u91cd\u8981\u7684\u76ee\u6807\u662f\u8ffd\u6c42\u54c1\u8d28\u7684\u6539\u5584\uff0c\u8ba9\u7ec4\u7ec7\u5185\u7684\u6bcf\u4e00\u4e2a\u4eba\u5171\u540c\u53c2\u4e0e\u548c\u54c1\u8d28\u6709\u5173\u7684\u6d3b\u52a8\uff0c\u5efa\u7acb\u8d77\u4e00\u4e2a\u4e0a\u81f3\u4e0b\u7684\u56e2\u961f\u5de5\u4f5c\u73af\u5883\uff0c\u6bcf\u4e2a\u4eba\u5f97\u4ee5\u53d1\u5c55\u81ea\u8eab\u7684\u80fd\u529b\u3001\u77e5\u8bc6\u3001\u52a8\u673a\u548c\u673a\u4f1a\u6765\u8fdb\u884c\u6539\u5584\u54c1\u8d28\uff0c\u6700\u540e\u4ea7\u51fa\u96f6\u7f3a\u70b9\u7684\u4ea7\u54c1\uff0c\u6ee1\u8db3\u987e\u5ba2\u7684\u9700\u8981\u3002<\/P><br \/>\n<P><IMG src=\"\/skull\/UploadFile\/2006811104352376.jpg\" border=0><\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Barriers to entry&nbsp;&nbsp;&nbsp;&nbsp; \u4e00\u4e2a\u884c\u4e1a\uff08\u4ea7\u4e1a\uff09\u4e2d\u539f [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[],"class_list":["post-6795","post","type-post","status-publish","format-standard","hentry","category-98"],"_links":{"self":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts\/6795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6795"}],"version-history":[{"count":0,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=\/wp\/v2\/posts\/6795\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6795"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6795"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.dadicdk.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}